Dedicated movie theater manager of twelve years with a unique combination of customer service experience, strong interpersonal skills and technical education.
Overview
12
12
years of professional experience
Work History
Assistant General Manager
Premiere Cinemas
Bessemer, AL
05.2014 - Current
Oversee general staff and daily operations
Manage guest interactions to ensure satisfaction and resolve concerns effectively
Reconcile point of sale transactions, create petty cash reports and process cash deposits at end of day
Conduct product inventory counts, verify accuracy against sales, and identify and correct discrepancies.
Maintain and operate digital projection and sound technologies
Coordinate with film studios and booker for weekly movie releases
Plan group screenings and special events as needed
Conduct new employee interviews and paperwork
Coordinate and implement building maintenance to ensure operational efficiency and safety
Server
Tre Luna Bar and Kitchen
Hoover, AL
08.2021 - 08.2022
Provided excellent customer service in a fast-paced dining environment.
Assisted in managing daily restaurant operations and guest experiences.
Collaborated with kitchen staff to ensure timely food delivery.
Maintained cleanliness and organization of dining area and service stations.
Stayed current with seasonal menu changes and daily specials
Identified and accommodated any guest allergies or special requests
Education
Associate of Applied Science - Biomedical Technology
Jefferson State Community College
Birmingham, AL
08-2026
Associate of Applied Science - Computer Science
Lawson State Community College
Birmingham, AL
05-2017
Skills
Great interpersonal and communication skills
Ability to adapt and stay calm high pressure environments
In depth problem solving and troubleshooting skills
Working knowledge of biomedical equipment technology procedures
Advanced understanding of computer hardware and software
Basic understanding of computer networking technologies
Timeline
Server
Tre Luna Bar and Kitchen
08.2021 - 08.2022
Assistant General Manager
Premiere Cinemas
05.2014 - Current
Associate of Applied Science - Biomedical Technology