Patty Alzawara
Walmart supercenter
Shreveport,LA
1
Language
25
years of professional experience
To succeed in an environment of growth and excellence and earn a job which provides me job satisfaction and self development and help me achieve personal as well as organizational goals.
Work History
Customer service manager
10 Years 11 Months- Manager of front end, over all cashiers, maintenance, customer service desk, cart pushers. Made sure all employees got their breaks and lunches on time, solved customer problems at the service desk And in different departments of the store making sure customers walked away happy and satisfied, Worked directly with every department in the store Concerning customers returns and exchanges, worked directly with the cash office picking up and delivering money throughout entire store, Auditing registers on a daily basis, issuing tills to every department in the mornings, picking up tills at the end of the night and depositing all monies, open customer service desk and close the customer service desk on a weekly basis worked with the asset protection office on a daily basis, Worked directly with comanagers and assistant store managers to ensure the store ran smoothly
Cashier, sales person
3 Years- First point of contact with walk in customers, assistants customers with their shopping, organized merchandise, unpacked freight, cashier, sales person, zoned entire store, nightly cleaning of entire store, counting the registers once they are closed. Worked there part time
Order entry, customer service, receptionist
14 Years 3 Months- Received inbound phone calls, placed customers orders, first point of contact for all walk in customers, receptionist, order entry, customer service, worked yearly trade shows in Dallas and Fort Worth, received all incoming mail made sure it got to the right department, received payments from customers
Skills
Over 18 years customer service skills
Leadership
Communication
Ability to work under pressure
Time management
Decision making
Conflict resolution
Adaptability
Team work
Creativity
Languages
Arabic
Elementary
Timeline
Customer service manager
Walmart supercenter
09.2015 - CurrentRead More
Cashier, sales person
Cato Fashion
10.2014 - 10.2017Read More
Order entry, customer service, receptionist
Otto International
06.2001 - 09.2015Read More