Patricia Henry

Take care of all resident needs

Phone lines to over 4k residents

Work orders

Renewals

Delinquencies

ledgers/rents

Lease assistance

Renters Insurance

Track Move in and Move outs

Scan and enter patient medical data into Epic System for Dean/St.Marys clinics.

Upload Neuropsych books

Complete document per Fax machines and other work queues.

PDF data to other clinics.

• Scanned incoming documentation.
• Maintained complete confidentiality in accordance with organization and legal requirements.
• Observed confidentiality and safeguarded all patient-related information.
• Kept department clean, organized and professional.
• Purged outdated files
• Record Release
• Scan Neuropsych books
• Reception
• Scheduling

• Answered calls with friendly and polite approach to engage callers and deliver exceptional customer service.
• Completed connections between callers, departments and professionals.
• Accurately transcribed message details and promptly relayed to appropriate recipients.
• Answered up to [Number] calls per day in fast-paced environment, transferring callers to appropriate personnel.
• Handled incoming calls with friendly and cheerful attitude for organization using [Number]-line system.
• Managed corporate phone services for bustling business with [Number] employees by routing calls quickly and accurately.

• Drafted motions, briefs and other legal documents.
• Drafted correspondence, documented data and submitted materials to appropriate parties.
• Liaised with multiple departments to facilitate responsive documents and document retention.
• Handled clerical needs of busy [Type] firm with more than [Number] attorneys and staff.
• Enter data and fixed edited versions of legislative drafts
• Prepared State Fiscal budget
• Monthly library publications
• Joint Resolutions and legislative summaries publications