Patty Kinkead
Bluff City,TN
Summary
Devoted Funeral Director with extensive experience in industry and talent for consoling bereaved families. Patiently counsels families, as well as clients exploring pre-need future funeral options. Excellent communication skills.
Overview
31
31
years of professional experience
Work History
Funeral Director's Assistant
Morris Baker Funeral Home
06.2024 - Current
- Assisted funeral directors with visitation setup, service coordination, and family support
- Prepared chapels, arrangement rooms, and vehicles for scheduled services
- Retrieved and filed decedent records, permits, and service documentation accurately
- Greeted families and visitors with professional, compassionate communication
- Contributed to a seamless client experience by arranging floral displays and setting up audio/visual equipment for services.
- Improved overall efficiency by assisting in the coordination of funeral services, visitations, and receptions.
Sales Associate
Old Navy
Bristol, TN
09.2023 - 08.2024
- Assisted customers with product selection, sizing, and styling recommendations across sales floor.
- Processed transactions accurately using POS system and handled cash, card, and mobile payments.
- Replenished merchandise and organized stock to maintain full, shoppable displays.
- Folded, recovered, and arranged apparel to support brand presentation standards.
- Resolved customer concerns professionally while delivering fast, friendly service.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
Office Manager
Volunteer Animal Clinic
Bristol, TN
05.1995 - 08.2023
- Managed front desk operations, scheduling, and client communications for smooth daily clinic flow.
- Coordinated medical records, patient files, and appointment calendars with strong attention to detail.
- Processed payments, invoices, and donations while maintaining accurate financial documentation.
- Supported veterinary staff by organizing supplies, paperwork, and administrative priorities.
- Resolved client inquiries professionally, ensuring timely updates and compassionate service.
- Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
Education
Bachelor of Science - Liberal Arts And Sciences
East Tennessee State University
Johnson City, TN08.1996
Skills
Receptionist with wonderful communication skills
Excellent at answering and communicating by phone
Timeline
Funeral Director's Assistant
Morris Baker Funeral Home
06.2024 - Current
Sales Associate
Old Navy
09.2023 - 08.2024
Office Manager
Volunteer Animal Clinic
05.1995 - 08.2023
Bachelor of Science - Liberal Arts And Sciences
East Tennessee State University