Summary
Overview
Work History
Education
Skills
Timeline
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Patty Vences

Houston,TX

Summary

Dynamic and detail-oriented To Go Server at Pappas, adept at managing multiple orders with precision and ensuring order accuracy. Recognized for training new staff and fostering a collaborative environment. Demonstrated strong money handling skills while maintaining a sense of urgency in high-volume situations. Committed to enhancing customer satisfaction through effective communication.

Overview

3
3
years of professional experience

Work History

To Go Server

Pappas
08.2022 - 04.2025
  • Maintained timely communication with both kitchen staff and customers regarding any potential delays or issues, ensuring transparency and managing expectations effectively.
  • Managed multiple orders simultaneously while maintaining attention to detail, ensuring proper packaging and presentation for each item.
  • Reviewed orders to determine appropriate delivery inclusions such as utensil type and quantity, napkins, straws, and promotional coupons.
  • Trained new employees on best practices for To-Go Server responsibilities, fostering team efficiency and consistency in service quality.
  • Handled cash transactions accurately, contributing to a well-balanced till at shift''s end.
  • Washed hands regularly throughout shift to comply with safety and sanitation protocol.
  • Supported overall restaurant operations by assisting other team members during high-volume periods as needed, fostering a collaborative work culture.

Education

North Shore Senior High School
Houston, TX

Skills

  • Sense of urgency
  • Adaptable mindset
  • Phone etiquette
  • Order accuracy
  • Flexibility
  • Money handling
  • Attention to detail

Timeline

To Go Server

Pappas
08.2022 - 04.2025

North Shore Senior High School
Patty Vences