Pau Khai
Austin,TX
Summary
Tech-focused candidate bringing desktop PC assembly, hardware troubleshooting, and consumer electronics knowledge to a retail sales setting. Supports customers by explaining technical details in simple terms, matching products to needs and budgets, and recommending practical total tech solutions.
Work History
Self-Directed Project
- Researched and selected compatible PC components (processors, graphics cards, motherboards, RAM, power supplies, and cooling systems) within budget to ensure high-performance builds.
- Researched and selected compatible PC components (processors, graphics cards, motherboards, RAM, power supplies, cooling systems) to optimize performance within budget.
- Assembled hardware from individual components, managing proper component seating, thermal application, and chassis cable organization.
- Configured BIOS/UEFI settings, installed Windows operating system, and updated system drivers for enhanced system stability and performance.
- Diagnosed and resolved POST/boot errors and hardware configuration issues through systematic troubleshooting.
Personal & Peer Support
- Assessed user needs and budget constraints, delivering customized recommendations for hardware, laptops, and peripherals to enhance user satisfaction.
- Guided individuals in selecting appropriate tech products, ensuring alignment with their specific needs and preferences.
- Assisted non-technical users with device setups, peripheral connections, and software troubleshooting with a patient, helpful approach.
- Simplified technical specifications into clear explanations, empowering friends and family to confidently make informed tech purchase decisions.
Education
High School Diploma
Skills
Technical Proficiency: Desktop PC Assembly
Hardware compatibility
Hardware Troubleshooting
Windows OS
Consumer Electronics.
Customer Care & Communication: Customer engagement.
Operational Strengths: Reliability
Team Collaboration
Punctuality
Quick Learner.
Customer tech support
Customer Care & Communication: Customer engagement
Operational Strengths: Reliability
Team Collaboration
Punctuality
Quick Learner
Custom PC design
Computer skills
Interests
Tech enthusiast
passionate about exploring the latest advancements and innovations.
Designing and Printing 3D Models
Personal Information
Timeline
Personal & Peer Support
11.2023 Read More
Self-Directed Project
Read More
Northeast Early College High School
High School Diploma
Read More