Jessica Lott-Acosta
Summerville,SC
Summary
Professional Bartender with extensive knowledge of spirits and engages customers one-on-one. Friendly, open and committed to building customer base by providing positive service experience.
Overview
3
3
years of professional experience
Work History
Bartender
Charleston River Dogs
Charleston, SC
04.2022 - Current
- Kept bar presentable and well-stocked to meet customer needs.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers and taking inventory.
- Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
- Followed alcohol awareness procedures for preventing excessive guest intoxication.
- Set up bar for operation, obtained cash bank and stocked service bar.
- Adhered to state laws regarding alcoholic beverage services and customer regulations.
Retail Sales Specialist
Loreal Cosmetics
Charleston, SC
11.2021 - Current
- Handled in-store purchase payment processing with cash and credit cards.
- Displayed merchandise by arranging in appealing ways to boost sales.
- Helped customers complete purchases, locate items and join reward programs.
- Greeted customers and helped with product questions, selections and purchases.
- Increased sales by offering advice on purchases and promoting additional products.
- Offered each customer top-notch, personal service to boost sales and customer satisfaction.
Education
Associate of Arts - Criminal Justice
Trident Technical College
Charleston, SC05.2003
Skills
- Forecast Preparation
- Monitoring Alcohol Consumption
- Patron Rapport
- TIPS Certified
- Preparing Garnishes
- Cash Handling and Management
- Anticipating Guest Needs
- Outstanding Customer Service
- Professional Service Standards
- Handling Difficult Customers
- Teamwork and Professionalism
Timeline
Bartender
Charleston River Dogs
04.2022 - Current
Retail Sales Specialist
Loreal Cosmetics
11.2021 - Current
Associate of Arts - Criminal Justice
Trident Technical College