Paul Alexander
LEHI,UT
Summary
Dynamic HVAC Sales and Service professional with a proven track record at Manwill Plumbing And Heating. Excelled in delivering tailored product demonstrations, enhancing customer satisfaction, and driving repeat business through effective relationship building and upselling techniques. Skilled in CRM software and known for goal-oriented strategies, achieving significant revenue growth.
Overview
1
1
Certification
Work History
Hvac Sales and Service
Manwill Plumbing And Heating
- Delivered product demonstrations tailored to clients'' specific requirements, showcasing features that would benefit their businesses directly.
- Streamlined the sales process for increased efficiency, ensuring accurate record-keeping, timely follow-ups, and successful deal closures.
- Conducted regular assessments of client satisfaction levels through customer surveys and feedback mechanisms to continuously improve service quality.
- Increased customer satisfaction by providing knowledgeable assistance and addressing their needs promptly.
- Built rapport with clients, resulting in a high rate of repeat business and positive feedback from satisfied customers.
- Implemented upselling techniques to capitalize on existing client relationships for increased revenue generation.
- Worked closely with the customer service department to resolve any complaints or issues promptly, maintaining a positive brand image in the eyes of both current and potential clients.
Education
Bachelor - Hvac
Davis Applied Tech
Ogden, UT02.2006
Skills
- Goal oriented
- Cold calling
- Performance tracking
- CRM software proficiency
- Product and service knowledge
- Closing talents
- Customer service
- Customer relationship building
- Product and service sales
Certification
Nate , cfc certified type 2. 30 years exp
Timeline
Hvac Sales and Service
Manwill Plumbing And Heating
Bachelor - Hvac
Davis Applied Tech
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