Paul Armstrong
Missoula,MT
Summary
Resourceful Technical Supervisor recognized for high productivity and efficient task completion. Possess specialized skills in project management, technical troubleshooting, and team leadership. Excel in critical thinking, communication, and adaptability to ensure seamless operations and team synergy. Committed to driving continuous improvement and innovation in technical environments.
Overview
25
25
years of professional experience
Work History
Technical Supervisor
Providence St. Patrick Hospital
Missoula, MT
12.2001 - Current
- Oversaw team development, change, management, process improvement in a hospital clinical laboratory for over 10 years.
- Integrated automation and auto-validation of clinical results into our lab to greatly enhance operational efficiency.
- Polished workflows, changed staffing schedules, and modified job duties for staff to bring better flexibility, and higher job satisfaction to team.
- Directed lab analytical systems implementation along with the associated LIS build changes and regulatory validations required:
- Including three different chemistry systems, 2 hematology systems, 2 coagulation systems, two automated urinalysis systems, automation and middleware.
- Expert understanding of the method validations, policy writing, quality metrics, staff training, and logistical support needed to implement new systems.
- Highly Functional understanding of LIS to analyzer interfacing, middleware, and integration of these systems to optimize automation and auto-validation.
- Ensured compliance with CLIA regulations while maintaining and elevating quality standards in our lab.
- Developed a Sigma-metrics QC program that saves time and dramatically improved lab quality. Called out as best practice by Joint Commission surveyors.
- Expert at day to day problem solving with critical thinking, and an eye to quality assurance and risk management
- Providence Regional Chem Best Practice Chair. Facilitating Collaboration with other technical supervisors in 13 labs in the Northwest to:
- Evaluate chemistry systems for system level RFP’s, keeping in mind the diverse needs of labs of various sizes and locations.
- standardizing normal range, reportable ranges, LIS build, and QC management.
- Helped develop Providence system standards for chemistry auto-validation rule sets
- Have helped other labs during LIS and chemistry system go-lives
Education
Bachelor of Science - Medical Technology, MT(ASCP)
University of Minnesota
Minneapolis, MN06-1998
Skills
- Team development and leadership
- Change management
- Analytical and critical thinking
- Problem solving
- Effective communication
- Teaching and Mentoring
- Process improvement
- Quality management
- Method validation
- LIS validation
- Automation integration
- Regulatory compliance
Personal Notes:
I enjoy teaching and mentoring others. I am a very social person. I also enjoy numerous hobbies and recreational activities including skiing, rafting, camping, beer brewing, dry aging and smoking meats and cheeses, woodworking, home renovation, and lazer engraving, to name a few.
Timeline
Technical Supervisor
Providence St. Patrick Hospital
12.2001 - Current
Bachelor of Science - Medical Technology, MT(ASCP)
University of Minnesota