Paul Bacarreza
Fort Worth ,TX
Summary
Dedicated and enthusiastic leader providing exceptional services. Operations professional with over 10 years of service in building relationships, cultivating partnerships, and enforcing city ordinance. Multitasking and self-motivated with expertise on high intensity animal cruelty cases.
Overview
1
1
Certification
Work History
Locksmith
All Star Locksmith
01 2023 - Current
- Cut keys accurately using specialized equipment, ensuring precision fit and function for clients.
- Promoted company's services through active participation in community events, generating increased brand awareness and attracting new clientele.
- Managed inventory of tools, supplies, and replacement parts to ensure readiness for any job requirement or customer need.
- Developed loyal customer base through consistent delivery of high-quality service, professionalism, and attention to detail
Animal Services Supervisor
City of Fort Worth
04 2020 - 01 2023
- Handled customer complaints and inquiries.
- Assisted with training and development of team members.
- Enhanced team performance by implementing effective training programs and regularly evaluating staff progress.
- Updated job knowledge by attending workshops, training sessions and educational opportunities.
- Reduced service downtime with proactive maintenance scheduling and quick response to equipment malfunctions.
- Successfully managed high-pressure situations, maintaining composure while finding solutions to complex problems quickly.
- Conducted regular performance reviews for staff members, identifying areas for growth and providing constructive feedback.
- Assisted in recruitment process for new hires within the service department, contributing valuable input on candidate suitability based on experience requirements.
City of Irving Animal Services Field Supervisor
City of Irving
01 2010 - 04 2020
- Investigating reports of dangerous animal, animal abuse/neglect and issue citations and warnings.
- Oversea daily operations of Field Officers.
- Conducting interviews for new officers.
- Drafting Standard Operation Procedures (SOP's)
- Execute warrants and ensure animals are properly cared for. .
- Maintained 91% return animals to owner.
- Restrained wild animals and livestock to prevent escape or capture for return to holding areas.
- Answer incoming calls and dispatching officers and/or servicing calls depending on severity.
- Coordinate with police, fire, EMT services on extreme emergency cases.
- Providing continuing education to animal service officers, coordinate city mandated training attendance.
Education
Certified in Fire And EMT -
DeSoto Fire Academy
DeSoto, TX08.2008
High School Diploma -
Brian Adams High School
Dallas, TX05.2000
Skills
- Deescalating irate situations effectively and efficiently
- Goal oriented
- Process and procedures reviewing
- Public Speaking- preparing and conducting briefings for officers
- Speaking on televised interviews for news stations for education purposes
- Mentoring and Coaching
- Coordinating policies, procedures and events with management and supervisors
- Fluent in Spanish/translator
- Employee scheduling
- Staff training and development
- Strong communication skills
- Effective team player
- Self-starter
Certification
Basic Animal Control
2/2011
Advanced Animal Control Officer
4/2015
Cruelty Investigator Certification
11/2015
Snake Handler Certificate
4/2016
Canine Behavior, OC Spray Stick and Chemical Capture
4/2018
Advanced Animal Cruelty Investigator
10/2018
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Locksmith
All Star Locksmith
01 2023 - Current
Animal Services Supervisor
City of Fort Worth
04 2020 - 01 2023
City of Irving Animal Services Field Supervisor
City of Irving
01 2010 - 04 2020
Certified in Fire And EMT -
DeSoto Fire Academy
High School Diploma -
Brian Adams High School
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