Paul Baquilod
Surprise,AZ
Summary
I have several months of experience in the retail sector, acquiring customer service skills and learning to clearly communicate with team members and faculty to ensure maximum efficiency in the workplace. I am also OSHA Certified, completing a 10-Hour Course in General Industry Safety and Health.
I am also a dependable Food Service Worker with a solid background in foodservice and related positions. I work effectively within teams on timely, high-quality food preparation to drive patron satisfaction.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Line Worker and Server
On Deck Deli
09.2022 - 05.2024
- Learned other teammates' work tasks to train as backup.
- Made food according to standard recipes with requested changes for customer satisfaction.
- Greeted customers at counter to fulfill requests and answer questions.
- Maintained clean, trash-free workspaces to maximize productivity and safety.
- Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
- Replenished condiments, beverages, and supplies while maintaining cleanliness of service areas.
- Prevented food spoilage by monitoring dates, rotating stock, and following proper storage procedures.
- Strictly followed sanitation and food safety guidelines as required by regulatory agencies and company.
- Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
- Set up and broke down food service lines quickly to maintain service flow.
- Prepared and served various food and drink items to customer specifications in fast-paced environments.
- Operated dishwashing and sanitizing equipment according to manufacturer instructions.
- Developed and maintained positive relationships with customers to enhance service.
- Cleaned and organized kitchen, dining and service areas.
- Monitored food quality and freshness throughout day.
E-Commerce Clerk
Fry's food and drug
01.2022 - 08.2022
- Picked quality and accurate items for 100+ daily customer orders
- Served customers with knowledgeable, friendly support at every stage of shopping and purchasing
- Ensuring that any and all completed orders are placed in temperature-appropriate storage prior to the customer's arrival
- Noted the special requests, preferences, and favored products of customers to enhance their experience
- Tendered customer orders at the point of sale using any payment information provided and factoring in customer rewards points and coupons for the best price
- Maintain a good memory of store layout to plan the shortest, most efficient route.
Education
High School Diploma -
Willow Canyon High School
Surprise, AZ05.2022
Skills
- Customer service
- Communication skills
- Team Player
- Documentation review
- Food safety knowledge
- Strong Work Ethic
- Inventory Control
- Quick Learner
- Attention to Detail
- Fast-Paced Environment
Certification
10-hour General Industry and Safety and Health OSHA Certification
Timeline
Line Worker and Server
On Deck Deli
09.2022 - 05.2024
E-Commerce Clerk
Fry's food and drug
01.2022 - 08.2022
High School Diploma -
Willow Canyon High School