Paul Bareno

• Delivered consistent revenue growth by nurturing existing client accounts while actively pursuing untapped prospects within the region.
• Worked closely with management by establishing strategic partnerships with key producers and agencies.
• Managed efforts during company mergers or acquisitions, minimizing disruption to staff morale and productivity levels.
• Provided excellent customer service by addressing inquiries promptly and offering comprehensive explanations of underwriting decisions.
• Liaised with sales, marketing, and management teams to develop solutions and accomplish shared objectives.
• Made approval and denial recommendations by determining accurate risk levels.
• Successfully resolved escalated issues, preventing potential loss of valuable clients while maintaining positive relationships with all parties involved.
• Enhanced team performance with regular training sessions on product knowledge and customer service excellence.

Caregiving - Dec 2021 - Aug 2022 · 9 mos

Took time away to care for my ailing mother following the passing of my father.