Paul Bier
Tacoma,WA
Summary
A seasoned professional with a proven track record of enhancing customer relationships at Tacoma Fence Pros LLC. Leveraging skills in customer service and operations, I consistently exceed expectations, showcasing my attention to detail and determination. My experience as a Business Owner and Assistant Manager underscores my ability to deliver quality and foster growth.
Overview
16
16
years of professional experience
Work History
Business Owner
Tacoma Fence Pros LLC
Tacoma, WA
09.2020 - Current
- Established strong customer relationships through excellent communication and attentive services.
- Hands on experience with customers onsite working with other contractors.
- Building customer relationships so the give word of mouth advertising.
Assistant Manager
Western Bud
Seattle, WA
07.2017 - 09.2019
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Developed strong working relationships with staff, fostering a positive work environment.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- I was the top sales person two years in a row, $253k in sales first year. Working with vendors and advertisers
Salesperson
WOW
Seattle, WA
11.2015 - 12.2017
- Worked to build relationships with customers and built potential for additional sales.
- Collaborated with team members to reach collective sales goals, fostering a supportive work environment.
Assistant Manager
GMS
12.2012 - 09.2015
- I was in charge of inventory and staff. I managed breaks and counted down the tills.
- Maximized productivity by maintaining equipment in optimal working condition through routine maintenance checks and cleaning activities.
- Experience with face to face customer service 60 to 100 people a day.
- Working with vendors and advertisers daily building relations. Was in charge of social media advertising.
Moving Truck Driver
Starving Students Inc.
Seattle, WA
01.2010 - 09.2012
- Developed strong relationships with clients by demonstrating exceptional care for their belongings while providing efficient and professional service.
- I explained to the customer our insurance policy and had them sign documents. I would take payments and keep record.
- Conducted thorough pre-trip inspections of the moving truck before departing for each job site to prevent potential breakdowns or delays en route.
Detail Specialist
Ace Tanks
Seattle, WA
05.2008 - 10.2009
- Enhanced underground tanks appearance by meticulously detailing interior and exterior surfaces.
- Reduced instances of damage claims by carefully handling customers'' vehicles during the detailing process.
- Assisted in inventory management by tracking product usage and replenishing supplies as needed.
Education
Computer Business Certificate - Business And Computers
South Seattle Community College
Seattle, WA07.1998
Skills
- Customer Service
- Customer Relations
- Attention to Detail
- Driven and Determined
Timeline
Business Owner
Tacoma Fence Pros LLC
09.2020 - Current
Assistant Manager
Western Bud
07.2017 - 09.2019
Salesperson
WOW
11.2015 - 12.2017
Assistant Manager
GMS
12.2012 - 09.2015
Moving Truck Driver
Starving Students Inc.
01.2010 - 09.2012
Detail Specialist
Ace Tanks
05.2008 - 10.2009
Computer Business Certificate - Business And Computers
South Seattle Community College