Summary
Overview
Work History
Education
Skills
Car Guy
Timeline
Generic

Paul Brasil

Santa Clara,CA

Summary

Dynamic and results-oriented professional with extensive experience in customer support and hardware support, notably with SpeedLingerie. Excelled in problem-solving and inventory management, significantly enhancing operational efficiency. Demonstrated manual dexterity and expertise in process design, achieving remarkable customer satisfaction rates. Proven track record in incident management and supply ordering, leveraging skills to drive success in fast-paced environments.

Overview

24
24
years of professional experience

Work History

Courier

Amazon, Spark, and Uber Eats
07.2022 - Current
  • Followed company policies and procedures during shift.
  • Greeted recipients, delivered packages, and parcels and acquired proper signatures for all deliveries.

Technical Support/Sales/Installer

SpeedLingerie
07.2003 - 04.2022
  • Solved any issue customers had with products over phone, email, and in person.
  • Walked customers through installation procedures.
  • Installed products using hand tools on customer vehicles.
  • Made sales through phone, email, and in person.
  • Managed inventory including ensuring materials are available and negotiating with vendors to update them.
  • Proficient with logistics software.


Warehouse Worker

Keyston Bros
10.2000 - 07.2003
  • Loaded, unloaded, and moved material to and from storage and production areas.
  • Consistently lifted materials weighing as much as 50 pounds.
  • Assisted in receiving, stocking and distribution of merchandise.
  • Strapped items down over protective padding to secure throughout transportation.
  • Unpacked and repacked items in different quantities and configurations for shipment.
  • Helped customers and pulled orders from shelves
  • Shipped material and performed boxing, packing, labeling, and preparation of related documents.
  • Operated equipment while observing standard safety procedures.
  • Verified quantity and description of materials received by checking merchandise against packing list.

Education

High School Diploma -

Adrian Wilcox High School
Santa Clara
06-2000

Skills

  • Hardware support
  • Customer support
  • Process design
  • Incident management
  • Manual dexterity
  • Problem-solving
  • Inventory management
  • Supply ordering

Car Guy

Always tinkering on Vehicles since I was a kid. Very familiar with all kinds of tools. 

Timeline

Courier

Amazon, Spark, and Uber Eats
07.2022 - Current

Technical Support/Sales/Installer

SpeedLingerie
07.2003 - 04.2022

Warehouse Worker

Keyston Bros
10.2000 - 07.2003

High School Diploma -

Adrian Wilcox High School

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Paul Brasil