Paul Brewster
Conroe,TX
Summary
Experienced business professional with strong focus on team collaboration and achieving results. Skilled in operations management, strategic planning, and resource optimization. Known for flexibility in adapting to changing needs and providing reliable leadership. Prepared to make significant impact in driving business success and fostering team growth.
Overview
12
12
years of professional experience
Work History
Owner/Operator
Painless Dent Repair, LLC
03.2020 - Current
- Managed day-to-day business operations.
- Provided exceptional customer service, addressing issues promptly to ensure customer satisfaction and repeat business.
- Increased customer satisfaction by providing high-quality services and timely communication.
- Managed daily operations for optimal efficiency, streamlining processes to reduce costs.
- Spoke professionally with customers regarding complaints, gathering all necessary information to make educated decisions and address issues.
- Consulted with customers to assess needs and propose optimal solutions.
- Developed and implemented successful marketing strategies, resulting in increased brand awareness and customer base.
- Developed business plan, processes and procedures to provide superior service to customers.
Independent Contractor - Sales Manager
Revive Auto Hail Repair, LLC
07.2018 - 09.2019
- Delivered outstanding service to customers to maintain and extend relationships for future business opportunities.
- Developed and maintained strong working relationships with clients, leading to repeat business and referrals.
- Communicated effectively with clients throughout the entire project lifecycle, keeping them informed of progress updates or any potential issues that arose.
- Provided exceptional customer service by addressing client concerns promptly and offering solutions that met their needs.
Independent Contractor - Sales Manager
Dent Mavericks, LLC
08.2017 - 07.2018
- Delivered outstanding service to customers to maintain and extend relationships for future business opportunities.
- Developed and maintained strong working relationships with clients, leading to repeat business and referrals.
- Communicated effectively with clients throughout the entire project lifecycle, keeping them informed of progress updates or any potential issues that arose.
- Provided exceptional customer service by addressing client concerns promptly and offering solutions that met their needs.
- Consulted with customers to assess needs and propose optimal solutions.
Independent Contractor - Sales Manager
Thunder Dent Repair, LLC
04.2016 - 08.2018
- Delivered outstanding service to customers to maintain and extend relationships for future business opportunities.
- Developed and maintained strong working relationships with clients, leading to repeat business and referrals.
- Communicated effectively with clients throughout the entire project lifecycle, keeping them informed of progress updates or any potential issues that arose.
- Consulted with customers to assess needs and propose optimal solutions.
- Provided exceptional customer service by addressing client concerns promptly and offering solutions that met their needs.
Regional Sales Manager
Amazon.com
04.2013 - 05.2015
- Expanded market share within the region by identifying growth opportunities and collaborating with cross-functional teams.
- Achieved regional sales objectives by coordinating sales team, developing successful strategies, and servicing accounts to strengthen business relationships.
- Increased regional sales by implementing strategic marketing plans and nurturing key client relationships.
- Developed a successful sales team through rigorous coaching, performance management, and ongoing training.
Education
BBA - Marketing
Southeastern Oklahoma State University
Durant, OK05-2009
Skills
- Operations management
- Documentation and reporting
- Hiring
- Business planning
- Staff training and development
- Sales negotiation
- Operations oversight
- Negotiation
- Strategic planning
- Relationship management
Timeline
Owner/Operator
Painless Dent Repair, LLC
03.2020 - Current
Independent Contractor - Sales Manager
Revive Auto Hail Repair, LLC
07.2018 - 09.2019
Independent Contractor - Sales Manager
Dent Mavericks, LLC
08.2017 - 07.2018
Independent Contractor - Sales Manager
Thunder Dent Repair, LLC
04.2016 - 08.2018
Regional Sales Manager
Amazon.com
04.2013 - 05.2015
BBA - Marketing
Southeastern Oklahoma State University
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