Paul Capone
Hammonton
Summary
Results-driven HVAC professional with extensive experience in operational strategy and customer relationship management. Known for strong problem-solving abilities and attention to detail, consistently delivering projects on time and within budget while enhancing service quality.
Overview
10
10
years of professional experience
1
1
Certification
Work History
HVAC Director/Manager
Fireproofing Corporation Of America
New York
2024.01 - Current
- Directed project teams to ensure compliance with fireproofing standards.
- Managed budgets and resources for multiple construction projects.
- Evaluated vendor contracts to optimize service delivery and costs.
- Facilitated communication between clients and project teams throughout projects.
- Analyzed project timelines to improve workflow efficiency and effectiveness.
- Recruited, trained, supervised, evaluated and mentored staff members.
- Directed the organization's daily operations, ensuring compliance with applicable laws and regulations.
- Facilitated collaboration between teams by encouraging open communication channels.
- Established relationships with vendors and suppliers to secure favorable terms for materials or services.
- Cultivated strong relationships with customers by responding promptly to inquiries or complaints.
- Created detailed plans outlining timelines, goals, budgets, staffing needs and other requirements for projects.
- Developed and implemented comprehensive strategies to improve operational processes and organizational efficiency.
HVAC Service Technician
Fante's Heating & Air Conditioning
Willingboro
2022.10 - 2023.12
- Performed routine maintenance on HVAC systems for residential clients.
- Diagnosed and repaired heating and cooling equipment, ensuring optimal performance and customer satisfaction.
- Installed new HVAC units following safety protocols and manufacturer guidelines.
- Collaborated with team members to troubleshoot complex HVAC issues.
- Educated customers on system operation and maintenance practices.
- Utilized diagnostic tools to assess system performance and reliability.
- Conducted tests on pipes and tubing joints to detect leaks.
- Maintained accurate records of services performed and parts used in systems.
- Completed basic repairs such as changing belts, servicing fans and motors and cleaning coils, strainers and filters to optimize equipment performance.
- Repaired and modified HVAC systems, enhancing overall system efficiency and reliability.
- Installed furnaces, boilers and A/C units in new and existing buildings and assessed functionality of existing units.
- Put in new gas lines, wiring and other support components for HVAC systems.
- Assessed system operations to identify potential areas requiring maintenance services.
HVAC lead Installer
Atmostemp Service Experts
West Berlin
2020.09 - 2022.10
- Led installation projects for HVAC systems in residential and commercial settings.
- Trained and mentored junior installers on best practices and safety protocols.
- Coordinated with clients to assess needs, delivering customized installation solutions that met specific requirements.
- Utilized tools like gauges, meters, and power equipment for system installations.
- Collaborated with team members to ensure timely completion of installation tasks.
- Maintained inventory of tools and materials for efficient project execution.
- Conducted inspections of installed systems, ensuring adherence to safety standards and enhancing overall system reliability.
- Developed installation schedules to streamline workflow and effectively allocate resources for timely project completion.
- Managed a team of installers by providing guidance on tasks completion status, deadlines.
- Analyzed project requirements to determine the best approach for successful implementation of new systems or services.
- Demonstrated proper use of equipment to reduce accidents and meet health and safety requirements.
- Demonstrated efficiency and dedication to quality by contributing to successfully completed jobs.
- Inventoried material, tools, and equipment to record product on-hand or to be ordered.
- Provided answers to customer inquiries and resolved issues to enhance service quality.
- Read and comprehended technical documentation, checked measurements and reviewed site conditions to facilitate installation.
- Investigated customer complaints regarding installation processes or quality assurance practices.
- Assisted skilled workers with construction projects in rough and finish carpentry phases.
- Provided regular updates on project progress to stakeholders at all levels.
- Conducted post-installation inspections to ensure accuracy of work performed by technician teams.
- Reviewed schedules and work orders to determine supplies and materials for assignments.
- Removed systems and fixtures to prepare for replacements.
- Identified potential risks associated with installations and proposed solutions to mitigate them prior to deployment.
- Surveyed job sites to identify positions and locations for equipment.
- Wired equipment while following safe electrical procedures to eliminate risk.
- Created detailed installation plans for new projects while ensuring customer satisfaction.
- Notified supervisors of faulty operations and defective materials to improve production.
- Participated in code reviews and provided feedback on improvements needed in existing systems.
- Prepared detailed reports on installation progress throughout the duration of each project cycle.
HVAC Service Technician
Atmostemp Service experts
West Berlin
2016.03 - 2020.09
- Diagnosed and repaired heating and cooling equipment efficiently.
- Installed new HVAC units following safety protocols and manufacturer guidelines.
- Conducted routine maintenance on residential HVAC systems to ensure optimal performance and customer satisfaction.
- Repaired and modified HVAC systems to enhance energy efficiency and reliability.
- Installed furnaces, boilers and A/C units in new and existing buildings and assessed functionality of existing units.
- Utilized diagnostic tools to assess system performance and reliability.
- Tested pipe, tubing joints, and connections for leaks.
- Provided customer education on system operation and maintenance practices to enhance user knowledge and system longevity.
- Completed basic repairs such as changing belts, servicing fans and motors and cleaning coils, strainers and filters to optimize equipment performance.
- Repaired parts by using technical knowledge, special tools and soldering skills.
- Tracked repairs made, labor time and parts used to calculate bill.
- Maintained accurate records of services performed and parts used in systems.
- Adjusted and repaired systems to meet manufacturers' performance specifications.
Education
Universal EPA Certification - HVACR
Pinnacle Career Institute
Kansas City, MO2016-04
High School Diploma -
West Deptford High School
West Deptford1995-06
Skills
- Operations management
- Project management
- Compliance enforcement
- Customer relationship management
- Operational strategy
- Problem solving
- Attention to detail
- Time management
- Multitasking and organization
- Effective communication
Certification
- EPA 609 Universal Certifiction
- P64-COF New York City
Timeline
HVAC Director/Manager
Fireproofing Corporation Of America
2024.01 - Current
HVAC Service Technician
Fante's Heating & Air Conditioning
2022.10 - 2023.12
HVAC lead Installer
Atmostemp Service Experts
2020.09 - 2022.10
HVAC Service Technician
Atmostemp Service experts
2016.03 - 2020.09
Universal EPA Certification - HVACR
Pinnacle Career Institute
High School Diploma -
West Deptford High School