Paul Carrigan
Newton
Summary
Accomplished and versatile leader with 11 years of experience driving success across Project Management, Operations, and Strategy. Known for transforming complex, ambiguous situations into streamlined, results-driven solutions. A hands-on, innovative leader with a proven track record of enabling teams to analyze data, craft tailored strategies, and deliver impactful solutions aligned with business goals.
Overview
8
8
years of professional experience
Work History
IT Project Manager
OneCall Care Management
08.2023 - 05.2024
- Created a new SDLC governance process for IT application development lifecycle. Sizing, Prioritization, ROI, acceptance criteria, Epics, Features, Stories Standardization, QA/audit process, UAT and Prod.
- Analyzed 18 months of IT cart request for trends and opportunities. New efficient request process created based on data analysis and provided visibility into client requests/customizations with no prior visibility.
- Company award winner for 'win together' company value for successful early completion of multiple cross functional teams SaaS product implementation.
- Optimized workflow management within ADO, enhancing communication between ServiceNow (SNOW) and Azure DevOps, replacing email-based processes with more efficient, integrated systems for application development.
Project Manager
WEBTPA
08.2019 - 05.2023
- Managed JIVA care management platform integration. Managing internal and external IT and multiple business units leading to successful integration, delivered a month early.
- Performed market research on competition salary structure, available positions, hiring process for customer service position for leadership identifying multiple opportunities to increase the amount of quality candidate ’applicants.
Reality Management Analyst
Goldman Sachs
10.2016 - 06.2019
- Reduced loan balances on foreclosure holds by over $180 million within three months through new workflow implementation.
- Performed data analysis and generated ad hoc reports for under-performing collateral department.
- Managed trade post-settlement portfolio for sold assets, ensuring contract compliance including diligence on assignments and note location research.
- Collaborated with external servicers to enhance their internal processes, increasing production and reducing document execution timelines.
Education
Business Administration A.S. -
Sussex County Community College
Newton, N.J.05.2012
LCS- Lean Competency Systems 1c - Green Belt
Skills
- Data analysis and process improvement
- Cross-functional collaboration and leadership
- Problem solving and automation
- Business analysis
- Scrum methodology
- Lean Six Sigma principles
- SDLC governance
- Strategic planning
- Quality assurance
- Business requirements gathering
- Agile methodologies
- Team collaboration
- Market research
- Effective communication
- Stakeholder engagement
- Change management
- Continuous improvement
- Systems implementation
- Conflict resolution
- DevOps principles
- Risk management
Timeline
IT Project Manager
OneCall Care Management
08.2023 - 05.2024
Project Manager
WEBTPA
08.2019 - 05.2023
Reality Management Analyst
Goldman Sachs
10.2016 - 06.2019
Business Administration A.S. -
Sussex County Community College