Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Paul Chamberlain

Uniontown,PA

Summary

Personable member service representative offering 5 years of experience resolving account and service concerns for customers. Smoothly uncovers and solves challenges while promoting company products and maintaining loyal, satisfied customers. Focused on surpassing expectations and driving team success.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Member Service Representative

Ttec Uniontown
09.2018 - Current
  • Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
  • Handled complaints with prompt, courteous service to uphold professional reputation.
  • Educated and engaged customers with new insurance products and services.
  • Responded to customer calls to answer questions about products and services.

Education

High School Diploma -

Laurel Highlands Senior High School
Uniontown, PA
06.2018

Skills

  • Customer Standards Compliance
  • Calm and Professional Under Pressure
  • Customer Support
  • Member Relations
  • Understanding Customer Needs
  • Process Transactions

Certification

  • Person Lines Insurance License - 5 years

Timeline

Member Service Representative

Ttec Uniontown
09.2018 - Current

High School Diploma -

Laurel Highlands Senior High School

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Paul Chamberlain