Paul Christian
West Allis,WI
Summary
I've been working in customer service, tech support, IT, and data entry for over a decade! Most of my jobs have straddled all fields. I have spent my life working with computers and know a lot of it very well. I am a fast learner and a good listener and quick to pick up on new programs and tasks! I strive for accuracy and enthusiasm in my work!
Overview
10
10
years of professional experience
Work History
Order Processing Specialist
Atos Medical
New Berlin, WI
09.2023 - Current
- Reviewed and processed customer orders, ensuring accuracy of pricing and product availability.
- Resolved customer inquiries related to order processing in a timely manner.
- Coordinated with customers regarding order changes, cancellations, and returns.
Tech Support
Rath Janus
Sussex, WI
05.2022 - 09.2023
- I take calls from people working on our emergency elevator systems and I repair devices that are sentin by customers.
Tech Support
US Cellular
Waukesha, WI
10.2019 - 03.2022
- Call center work involving working with customer and store agents to resolve technical issues with phonesand routers
- This is a tier 2 technical support for advanced issues.
Collections
Dovenmuehle Mortgage
Aurora
01.2015 - 10.2019
- Call center work focused on customer service and collection on mortgage debt.
Education
Bachelor of Arts - film production
UW Milwaukee
Milwaukee04-2015
High school diploma or GED -
Milwaukee Fine Arts
Milwaukee, WISkills
- Customer service
- IT
- Windows OS
- Mac OS
- Citrix
- Salesforce
- TEQ Tickets
- Network Troubleshooting
- Mobile Device Management
- Software Installation
- Application support
- Firewall Management
- Help Desk Support
- VoIP Systems
- Network Security
- Wireless Networking
- Software Implementation
- Physical wiring and repair
References
- Zack, Devine, zack.devine@rathcommunications.com, 920-358-4023, Rath Janus
- Matthew, Braz, matthew.braz@rathcommunications.com, 4145874421, Rath Janus
Timeline
Order Processing Specialist
Atos Medical
09.2023 - Current
Tech Support
Rath Janus
05.2022 - 09.2023
Tech Support
US Cellular
10.2019 - 03.2022
Collections
Dovenmuehle Mortgage
01.2015 - 10.2019
Bachelor of Arts - film production
UW Milwaukee
High school diploma or GED -
Milwaukee Fine Arts
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