Summary
Overview
Work History
Education
Skills
Languages
Certification
Timeline
Generic

Paul Conner

Portland,OR

Summary

Motivated waiter with engaging personality and flexible approach. Upbeat, friendly and anticipating customer needs to facilitate enjoyable dining experiences.

11 years at Bertie Lou's Cafe can be reviewed by reading Yelp and Google reviews, where any mention of waiter and/or owner generally refers to me. (People often mistook me for the owner in their reviews.)

Overview

36
36
years of professional experience
1
1
Certification

Work History

Restaurant Waiter

Bertie Lou's Cafe
04.2011 - 11.2023

Waiting tables at a popular, busy neighborhood breakfast/lunch diner.

  • Developed strong rapport with regular customers, encouraging repeat visits and loyalty to the establishment.
  • Enhanced customer satisfaction by providing attentive service and anticipating guest needs.
  • Managed multiple tables simultaneously while maintaining high levels of accuracy on order placement and delivery.
  • Effectively communicated dietary restrictions and allergies to kitchen staff, ensuring accurate meal preparation for guests.

Delivery Driver

Domaine Selections
01.2009 - 02.2011
  • Improved customer satisfaction by ensuring timely and accurate deliveries of products.
  • Enhanced delivery efficiency by optimizing routes using GPS navigation and mapping tools.
  • Maintained strong relationships with clients through proactive communication and personalized service.
  • Increased repeat business through excellent customer service and prompt resolution of any issues or concerns.

Crating Department Manager

Portland Packaging Co.
03.2000 - 11.2008
  • Drafted Quotes for custom packaging jobs.
  • Reduced operational costs through effective budget management and resource allocation.
  • Managed Logistics and shipping for customers.

Restaurant Waiter

Marrakesh Restaurant
01.1998 - 01.1999
  • Waited tables at an atmospheric, ethnic restaurant. With a cute little outfit that included a fez.

Restaurant Waiter

Hamburger Mary's
01.1992 - 02.1996

Waited Tables at a fast paced restaurant for breakfast, lunch, and dinner.

Restaurant Waiter

Arnaud's Restaurant
03.1988 - 08.1991
  • Waited tables at French continental restaurant, in teams with tuxedos and 120 menu items in French with no descriptions on menu.

Education

High School Diploma -

Gladstone High School
Gladstone, OR

No Degree - Music, Fine Arts

University of Oregon
Eugene, OR

Skills

  • Service Quality
  • Interpersonal skills
  • Cleanliness
  • Stress management
  • Cash handling
  • Menu knowledge
  • Memory retention
  • Attention to detail
  • Customer service
  • Reliability
  • Positive attitude
  • Food safety awareness

Languages

German
Native or Bilingual

Certification

Multnomah Foodhandler's Card

OLCC permit

Timeline

Restaurant Waiter

Bertie Lou's Cafe
04.2011 - 11.2023

Delivery Driver

Domaine Selections
01.2009 - 02.2011

Crating Department Manager

Portland Packaging Co.
03.2000 - 11.2008

Restaurant Waiter

Marrakesh Restaurant
01.1998 - 01.1999

Restaurant Waiter

Hamburger Mary's
01.1992 - 02.1996

Restaurant Waiter

Arnaud's Restaurant
03.1988 - 08.1991

High School Diploma -

Gladstone High School

No Degree - Music, Fine Arts

University of Oregon
Paul Conner