Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

AMY CRAWFORD

MOUNT STERLING,KY

Summary

Dynamic retail professional with extensive product knowledge and exceptional customer service skills honed at Walmart. Proven track record in visual merchandising and inventory management, driving sales through effective communication and problem-solving. Adept at creating engaging displays and enhancing customer experiences, consistently exceeding expectations in fast-paced environments.

Overview

24
24
years of professional experience

Work History

Retail Sales Associate

Walmart
MOUNT STERLING, KY
10.2010 - Current
  • Demonstrated knowledge of store products and services.
  • Organized displays to attract customers and promote sales.
  • Demonstrated product features to customers.
  • Offered suggestions for additional items that may be of interest to customers.
  • Stocked shelves with merchandise according to company standards.
  • Assisted customers with finding the right product for their needs.
  • Tracked inventory levels throughout the day and restocked items as needed.
  • Helped customers by answering questions and locating merchandise.
  • Created price tags and merchandise signs for new items.
  • Used product knowledge to suggest items to match client needs.
  • Monitored and maintained the cleanliness and organization of the sales floor and stock areas.
  • Adhered to loss prevention policies, identifying and reporting potential security issues.

Dispatcher

Mantatee County Sheriffs Office
Bradenton, FL
01.2001 - 01.2005
  • Managed a large volume of phone calls while ensuring accuracy in data entry.
  • Assigned drivers to appropriate routes based on customer needs.
  • Tracked vehicles using GPS technology and provided real-time status updates as needed.
  • Assigned appropriate resources for responding to incidents based on established guidelines and protocols.
  • Researched criminal history data utilizing law enforcement databases; provided necessary information to officers in the field.
  • Ensured that all policies and procedures were followed in accordance with local laws and regulations governing 911 services.
  • Coordinated activities between multiple agencies during emergency situations.
  • Compiled statistical data related to 911 calls received such as response times and types of calls handled.
  • Communicated effectively with individuals having mental health issues while dispatching crisis intervention teams.
  • Responded promptly to requests for assistance from law enforcement personnel in the field.
  • Maintained contact with field units via radio or telephone; monitored their safety and progress of their assigned tasks.
  • Utilized multi-line telephone system to answer inquiries from the public regarding emergencies, non-emergencies, police services.
  • Entered pertinent information into computer aided dispatch system; maintained detailed records of all dispatched calls.
  • Received, evaluated and prioritized incoming emergency calls from the public; dispatching appropriate personnel and equipment.

Education

Certificate of Completion - Telecommunications

Kentucky Criminal Justice Academy
Richmond, KY
09-2000

High School Diploma -

North Adams High School
Seaman, OH
04-1990

Skills

  • Product knowledge
  • Visual merchandising
  • Inventory management
  • Sales techniques
  • Point of sale
  • Customer service
  • Phone etiquette
  • Problem-solving

References

  • Paul Crawford- 859-432-0918, Yrs known-11 yrs
  • Connor Jackson- 606-336-8640, Yrs known-14 yrs
  • Paige Garrison- 859-274-5794, Yrs known-6 yrs

Timeline

Retail Sales Associate

Walmart
10.2010 - Current

Dispatcher

Mantatee County Sheriffs Office
01.2001 - 01.2005

Certificate of Completion - Telecommunications

Kentucky Criminal Justice Academy

High School Diploma -

North Adams High School

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