Summary
Overview
Work History
Education
Skills
Timeline
Generic

Paul Davis

Conway,AR

Summary

Dynamic professional with a proven track record at Flynn Restaurant Group, excelling in relationship building and customer retention. Leveraged critical thinking to optimize profits while enhancing customer loyalty. Recognized for outstanding communication skills in resolving issues, fostering a positive environment, and driving team success.

Overview

20
20
years of professional experience

Work History

Restaurant General Mgr.

Flynn Restaurant Group
Little Rock, AR
02.2015 - Current
  • Emphasized customer-focused approach, delivering local neighborhood restaurant environment centered on building customer loyalty.
  • Directed and coordinated restaurant activities to obtain optimum customer service and strong employee development.
  • Optimized profits by controlling food, beverage and labor costs by establishing portion control and quality standards.

Customer Service Mgr.

Schwan's Home Service
Bridgeport, WV
10.2005 - 01.2015
  • Established positive rapport with customers, managers and customer service team members to maintain positive and successful work environment.
  • Provided outstanding service to new and long-standing customers by attending closely to concerns and developing solutions.
  • Demonstrated excellent communication skills in resolving product and consumer complaints.

Education

Business

Greenville Technical College
Greenville, SC

Skills

  • Relationship Building
  • Guest Retention
  • Critical Thinking
  • Written and Verbal Communication

Timeline

Restaurant General Mgr.

Flynn Restaurant Group
02.2015 - Current

Customer Service Mgr.

Schwan's Home Service
10.2005 - 01.2015

Business

Greenville Technical College

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