
Experienced team leader with expertise in catering coordination and client communication. Proven ability to motivate staff and enhance customer service. Committed to delivering exceptional client experiences in fast-paced environments.
Schedules and coordinates day-time catering deliveries each morning.
Delegates tasks to staff to help open restaurant in efficient and timely manner.
Uses Aloha point-of-sale system to ring up in-house, take-out, catering, and corporate delivery orders.
Keeps in contact with various catering and corporate delivery clients via telephone
Thoroughly and legably takes and records future catering orders, with strong attention to details such as number of guests, delivery address, suite/room number, special delivery instructions, name and phone number of person receiving order, etc...
Delivers catering orders to on-site locations, unloads order to specific location (board room/party room/office kitchen/etc...), and helps with set-up and waste removal when needed.
Works in a fast-paced environment while on location in restaurant, often times multi-tasking when needed - examples include: helping guests, serving wine/beer, bussing tables, washing dishes, answering phone calls, ringing up orders.
Teamwork and collaboration
Problem-solving in high stress/fast paced environment
Attention to detail
Team motivation
Team supervision
People management
Staff training
Documentation and reporting
Interpersonal telephone skills
Proficient in Aloha point-of-sale system
Conflict resolution
Customer service