Summary
Overview
Work History
Education
Skills
Languages
Interests
Timeline
Generic

Paul DeLong

Saint Paul,Minnesota

Summary

Experienced team leader with expertise in catering coordination and client communication. Proven ability to motivate staff and enhance customer service. Committed to delivering exceptional client experiences in fast-paced environments.

Overview

21
21
years of professional experience

Work History

Team Leader

D'Amico and Sons
Golden Valley, MN
02.2007 - Current

Schedules and coordinates day-time catering deliveries each morning.

Delegates tasks to staff to help open restaurant in efficient and timely manner.

Uses Aloha point-of-sale system to ring up in-house, take-out, catering, and corporate delivery orders.

Keeps in contact with various catering and corporate delivery clients via telephone

Thoroughly and legably takes and records future catering orders, with strong attention to details such as number of guests, delivery address, suite/room number, special delivery instructions, name and phone number of person receiving order, etc...

Delivers catering orders to on-site locations, unloads order to specific location (board room/party room/office kitchen/etc...), and helps with set-up and waste removal when needed.

Works in a fast-paced environment while on location in restaurant, often times multi-tasking when needed - examples include: helping guests, serving wine/beer, bussing tables, washing dishes, answering phone calls, ringing up orders.

Librarian

McNally Smith School of Music
Saint Paul, MN
06.2006 - 09.2006

Stock Person

Menards
Dundas, MN
06.2005 - 08.2005

Education

Associate of Science - Music Production

McNally Smith School of Music
Saint Paul, MN
12-2006

Skills

    Teamwork and collaboration

    Problem-solving in high stress/fast paced environment

    Attention to detail

    Team motivation

    Team supervision

    People management

    Staff training

    Documentation and reporting

    Interpersonal telephone skills

    Proficient in Aloha point-of-sale system

    Conflict resolution

    Customer service

Languages

English
Native or Bilingual
Spanish
Limited Working

Interests

  • Sharing travel tips, recommendations, and insights with fellow enthusiasts
  • Food Tourism
  • Documenting and sharing travel experiences
  • Gym Workouts
  • Running
  • Hiking
  • Music
  • Learning new cooking techniques and expanding my culinary skills
  • Growing herbs, vegetables, or fruits in home gardens
  • I enjoy cooking for friends and family gatherings

Timeline

Team Leader

D'Amico and Sons
02.2007 - Current

Librarian

McNally Smith School of Music
06.2006 - 09.2006

Stock Person

Menards
06.2005 - 08.2005

Associate of Science - Music Production

McNally Smith School of Music
Paul DeLong