Paul DiGiglio
Howard Beach,NY
Summary
Dynamic and reliable professional with a clean driving record and strong customer service skills, honed at Russo's On The Bay. Proven ability to adapt during peak hours while maintaining service quality. Recognized for problem-solving and effective communication, ensuring guest satisfaction and operational efficiency in fast-paced environments.
Overview
6
6
years of professional experience
Work History
Valet
Russo's On The Bay
10.2024 - Current
- Adapted quickly to changing demands during peak hours, maintaining a high level of service quality.
- Conducted vehicle inspections for safety and damage reporting before parking or returning vehicles to guests.
- Maintained cleanliness of work sites, parking spaces, and guest services stations.
- Answered guest's questions about property amenities and services.
- Maneuvered vehicles into designated areas to maximize parking capacity.
Pharmacy Technician
Crossbay Chemist
02.2024 - Current
- Operated pharmacy software for prescription processing and patient record management.
- Provided exceptional customer service by addressing patient inquiries effectively.
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
Cashier
Baya Bar
03.2022 - 02.2024
- Maintained accuracy in cash handling and register balancing.
- Resolved customer complaints promptly, fostering positive relationships.
- Trained new cashiers on register procedures and customer service protocols.
- Welcomed customers and helped determine their needs.
- Restocked and organized merchandise in front lanes.
Restaurant Waiter
Lenny's Clam Bar
07.2019 - 12.2020
- Collaborated with kitchen staff to confirm order accuracy and timely food delivery.
- Maintained cleanliness and organization of dining area, adhering to health and safety regulations.
- Answered customers' questions, recommended items, and recorded order information.
Education
High School Diploma -
Monsignor Mcclancy Memorial Highschool
Elmhurst, NYSkills
- Customer service and support
- Customer communication
- Efficient work ethic
- Patience and composure
- Strong communication skills
- Problem-solving
- Reliability and punctuality
- Clean driving record
- Professional appearance
- Valid Driver's license
- Flexible schedule
- Punctual and reliable
- Team player mentality
- Multitasking proficiency
- Ability to follow directions
- Customer service
Timeline
Valet
Russo's On The Bay
10.2024 - Current
Pharmacy Technician
Crossbay Chemist
02.2024 - Current
Cashier
Baya Bar
03.2022 - 02.2024
Restaurant Waiter
Lenny's Clam Bar
07.2019 - 12.2020
High School Diploma -
Monsignor Mcclancy Memorial Highschool
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