Summary
Overview
Work History
Education
Skills
Timeline
Generic

Paul Engelholm

Louisburg,NC

Summary

Accomplished Senior Technician with a proven track record at Structure Works/Pavion, enhancing equipment efficiency and exceeding customer expectations. Skilled in troubleshooting, system installations, and offering exceptional customer support. Demonstrates strong safety awareness and technical expertise, significantly improving productivity levels. Adept at mentoring with a focus on achieving results through advanced repair techniques and effective team collaboration. Diligent [Job Title] skillful in improving design processes while increasing team efficiency and boosting work quality through analytical approaches. Strong attention to detail combined with methodical and conscientious nature. Successfully manages all facets of design and production to produce durable, high-quality products. Responsible Technician with excellent troubleshooting, customer service and analytics skills coupled with more than [Number] years of experience. Highly effective in complying with safety requirements evidenced by zero work loss days. Broad skills in maintenance and bench builds. Enthusiastic individual experienced in analyzing issues on service calls and finding effective solutions. Offering engaging and pleasant personality with expertise building customer relationships. Outstanding diagnostics skills. Reliable Installer with [Number] years of experience in [Industry] roles. Lifts up to [Number] pounds safely and effectively and follows directions to complete tasks accurately. Helpful professional commended as valuable team player with expertise in [Area of expertise] and [Area of expertise]. Ready to bring [Number] years of relevant work experience to new position in [Type] industry in [Location] or surrounding area. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

27
27
years of professional experience

Work History

Senior Technician

Structure Works/Pavion
11.2008 - Current
  • Monitored and enforced safety measures to mitigate hazards.
  • Improved equipment efficiency by performing regular maintenance and calibration of complex machinery.
  • Installed new systems and parts with efficient approach.
  • Mentored junior technicians, providing guidance on best practices to enhance their skills and knowledge base.
  • Performed troubleshooting and diagnosis on malfunctioning equipment.
  • Provided exceptional customer support, resolving technical issues quickly and efficiently.
  • Exceeded customer expectations during field service visits by demonstrating professionalism, technical expertise, and excellent communication skills.
  • Reduced downtime for critical systems through effective troubleshooting and root-cause analysis.
  • Diagnosed problems with [Type] machines by applying technical knowledge and troubleshooting skills.
  • Assisted in the design and installation of advanced technology upgrades, resulting in increased productivity levels.
  • Completed preventive maintenance on set schedules.
  • Monitored spare parts inventory and addressed shortages with purchasing personnel.
  • Collaborated with cross-functional teams to successfully complete high-priority projects on time and within budget.
  • Ensured compliance with industry regulations by regularly reviewing safety procedures and conducting audits as necessary.
  • Performed evaluations of equipment performance to optimize productivity.
  • Conducted tests of components and systems to evaluate performance and identify concerns.

Technican

ETC
01.1998 - 11.2008
  • Maintained a safe work environment by strictly adhering to established safety protocols and guidelines.
  • Trained new technicians on standard operating procedures, ensuring consistency across the team.
  • Performed troubleshooting and diagnosis on malfunctioning equipment.
  • Completed complex repairs quickly by leveraging strong diagnostic skills and attention to detail.
  • Demonstrated adaptability when faced with new challenges or technologies, enabling quick mastery of necessary skills.
  • Increased customer satisfaction with prompt and knowledgeable support for various technical issues.

Education

GED -

Walt Whitman High School
Huntington Station, NY
06.1982

Skills

  • Customer Support
  • Troubleshooting skills
  • Electrical Systems
  • System installations
  • Troubleshooting and resolution
  • Advanced Repair Techniques
  • Network Administration
  • Technical assistance
  • Safety awareness
  • Hand and power tools
  • Technology-savvy
  • System diagnostics
  • Performance Optimization
  • Safety understanding
  • Software Installation
  • Hardware Configuration
  • Multitasking and Organization
  • Works Well Under Pressure
  • Documentation And Reporting

Timeline

Senior Technician

Structure Works/Pavion
11.2008 - Current

Technican

ETC
01.1998 - 11.2008

GED -

Walt Whitman High School
Paul Engelholm