Paul Etzbach
Miami,FL
Summary
Proven Furniture Sales Consultant with a track record of enhancing customer satisfaction through expert design consultation and material knowledge. At Macy's, I leveraged upselling techniques to significantly boost transaction values, fostering a loyal customer base through personalized service. Skilled in interior design and product presentation, I excel in creating compelling space solutions that meet client needs.
Overview
22
22
years of professional experience
Work History
Furniture Sales Consultant
Macy's
12.2013 - Current
- Implemented upselling techniques during consultations, significantly increasing average transaction values without compromising customer satisfaction levels.
- Prioritized helping customers over completing other routine tasks in store.
- Handled sales transactions efficiently, ensuring accurate pricing and payment processing.
- Demonstrated strong product knowledge, enabling customers to make informed purchasing decisions that enhanced their overall satisfaction.
- Built strong relationships with clients, resulting in repeat business and a loyal customer base.
Piano Sales Consultant
Naperville Music
03.2008 - 08.2011
Furniture Sales Consultant
Carl's Patio
10.2002 - 02.2004
Education
Bachelor of Arts - Liberal Arts
Columbia College, Chicago
Chicago, IL06-1995
Skills
- Material Knowledge
- Design Consultation
- Interior design
- Product presentation
- Space Planning
- Color theory
- Delivery Coordination
Timeline
Furniture Sales Consultant
Macy's
12.2013 - Current
Piano Sales Consultant
Naperville Music
03.2008 - 08.2011
Furniture Sales Consultant
Carl's Patio
10.2002 - 02.2004
Bachelor of Arts - Liberal Arts
Columbia College, Chicago
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