Summary
Overview
Work History
Education
Skills
Timeline
Generic

Hope Cornell

Dublin

Summary

Dynamic Furniture Sales Consultant with a proven track record at Fine Home Furnishings, enhancing sales through strategic collaborations and exceptional customer engagement. Leveraged strong communication skills and CRM expertise to foster client relationships, resulting in increased referrals and a loyal customer base. Recognized for creating compelling merchandise displays that drove foot traffic.

Overview

15
15
years of professional experience

Work History

Furniture Sales Consultant

Fine Home Furnishings
03.2020 - Current
  • Collaborated with interior designers on custom furniture projects, leading to increased referrals and overall sales growth.
  • Enhanced store's visual appeal with strategic merchandise displays, attracting a higher volume of walk-in customers.
  • Established rapport with clients through active listening skills and tailored recommendations based on their unique preferences and requirements.
  • Utilized CRM software to track customer interactions, enabling personalized follow-ups that led to higher conversion rates.

Merchandising Associate

Macy's
10.2019 - 03.2020
  • Improved product visibility by creating eye-catching merchandise displays.
  • Increased overall store performance with consistent attention to detail in visual merchandising efforts.
  • Adapted quickly to changing business needs by regularly rotating merchandise according to seasonal demands or customer preferences.
  • Enhanced customer experience by maintaining clean, well-stocked, and organized store aisles.

Furniture Sales Associate

FrontRoom Furnishings
01.2010 - 10.2019
  • Handled sales transactions efficiently, ensuring accurate pricing and payment processing.
  • Demonstrated strong product knowledge, enabling customers to make informed purchasing decisions that enhanced their overall satisfaction.
  • Contributed to a positive and welcoming store environment through excellent customer service skills.
  • Built strong relationships with clients, resulting in repeat business and a loyal customer base.

Education

High School Diploma -

Hilliard High School
Hilliard, OH

Skills

  • Positive customer engagement
  • Multitasking Abilities
  • Material knowledge
  • Strong communication and interpersonal skills
  • Problem-solving abilities
  • Excellent written and verbal communication

Timeline

Furniture Sales Consultant

Fine Home Furnishings
03.2020 - Current

Merchandising Associate

Macy's
10.2019 - 03.2020

Furniture Sales Associate

FrontRoom Furnishings
01.2010 - 10.2019

High School Diploma -

Hilliard High School

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Hope Cornell