Brian Ogden
Sales
Mesa,AZ
Summary
Home Furnishing Consultant for 26 years, experienced furnishing model homes and apartments for property presentation. Worked within customer budgetary constraints to provide furniture suitable to client's wants and needs. Up-to-date in newest designs and trends.
Overview
25
25
years of professional experience
Work History
Furniture Sales
Crate&Barrel
06.1998 - Current
- Engaged in friendly conversation with customer to better uncover individual needs.
- Listened to customer needs and desires to identify and recommend optimal products.
- Communicated with clients to find and design layout best suited for client needs and location.
- Provided exceptional services and pleasant shopping experiences to retail customers.
- Used blueprints to best design furniture layouts for homes and apartments, presenting these layouts to clients for review and approval.
- Maintained detailed files on past transactions and designs for budget and future reference.
Education
Associate of Arts - Russian Language
Defense Language Institute
Monterey, CA1983
Skills
- Customer Inquiries
- Fabric Recommendation
- Team Goals
- Goal-Driven
- Positive Customer Engagement
- Furniture Sales
- Issue Refunds
- Strong Communication and Interpersonal Skills
- Engaging with Diverse Customers
- Interior Design
- Register Opening and Closing
- Delivery Arrangements
- Adaptable and Flexible
- Building Customer Loyalty
- Store Policies and Procedures
- Meeting Sales Goals
- Returns and Exchanges
- Room Design Support
- Showroom Recovery
- Professional Relationships
- Exceeding Customer Expectations
- Furniture Layout
- Merchandising and Display
- Client Needs Assessment
Accomplishments
I have always sold a million dollars in furniture sales every fiscal year. This past year, with Covid recovery and supply chain interruptions, I was able to have my best year ever! I ended the year selling 2.5 million, something I never thought possible.
Timeline
Furniture Sales
Crate&Barrel
06.1998 - Current
Associate of Arts - Russian Language
Defense Language Institute
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