Summary
Overview
Work History
Education
Skills
Certification
Interests
Timeline
Generic

Paul Foltz

Hagerstown,MD

Summary

Dynamic New Car Sales Manager at Ourisman Honda of Frederick, recognized for boosting customer satisfaction and optimizing sales processes. Skilled in deal closing and team development, I implemented innovative strategies that elevated close rates and fostered a high-performance culture, driving significant revenue growth and enhancing the overall buying experience.

Overview

16
16
years of professional experience
1
1
Certification

Work History

New Car Sales Manager

Shockley Honda / Ourisman Honda of Frederick
01.2023 - Current
  • Improved overall customer buying experience to safeguard dealership revenue.
  • Improved sales team efficiency by monitoring key performance indicators and providing actionable insights.
  • Encouraged a high-performance culture among the sales team by setting ambitious targets and rewarding top performers.
  • Mentored junior staff members, cultivating a positive work environment that promoted growth and development within the team.
  • Boosted customer satisfaction by implementing new sales strategies and streamlining the car-buying process.
  • Managed online presence effectively to generate leads, boosting online inquiries and showroom visits significantly.
  • Optimized dealership profits by skillfully negotiating deals with customers and vendors.
  • Introduced innovative sales techniques, resulting in higher close rates and improved customer satisfaction scores.
  • Organized successful promotional events that attracted new clientele while also engaging existing customers.

Pre-Owned Sales Manager

Fitzgerald Auto Group
12.2021 - 01.2023
  • Developed a comprehensive training program for new hires, ensuring they were well-prepared and knowledgeable before engaging with customers.
  • Organized promotional events at the dealership that showcased the benefits of purchasing pre-owned vehicles, boosting foot traffic and generating leads.
  • Continuously sought opportunities for professional development within the industry, staying informed of market trends and best practices to maintain a competitive edge in pre-owned vehicle sales.
  • Monitored inventory age closely, making strategic adjustments in pricing or promotion as necessary to reduce aged units quickly but profitably.

Lead Sales Associate / Pre-Owned Sales Manager

Darcars Toyota Of Frederick
03.2015 - 11.2021
  • Handled cash register operations and customer transactions to process payments.
  • Resolved customer issues promptly, ensuring satisfaction and loyalty.
  • Processed and stocked merchandise in accordance with store standards.
  • Contributed towards improving overall store ambience by maintaining a clean and organized work environment.
  • Delivered excellent customer service for repeat business and referrals.
  • Assisted customers in making informed purchasing decisions by providing expert advice on product features and benefits.
  • Trained, coached, and mentored new sales associates for maximum performance.
  • Managed inventory effectively, minimizing stock-outs and overstock situations.
  • Maintained store visual standards by setting up window and interior displays to merchandising guidelines.
  • Performed inventory control procedures to manage stock.

Senior Sales Associate

Triple S Harley-davidson
02.2013 - 05.2015
  • Met or exceeded sales objectives on consistent basis to drive company growth.
  • Trained, coached, and mentored new sales associates for maximum performance.
  • Analyzed sales performance data to identify areas of opportunity and develop targeted strategies for improvement.
  • Cultivated a positive work environment that fostered collaboration among team members while also encouraging individual achievement goals.

Automotive Client Advisor

Younger Toyota
07.2009 - 01.2013
  • Maintained in-depth knowledge of industry trends and products, ensuring accurate guidance for clients.
  • Developed strong rapport with clients through active listening and empathetic understanding of their goals and concerns.
  • Streamlined processes for improved efficiency, enabling quicker response times to client requests.
  • Demonstrated adaptability by quickly learning new systems, tools, or products as necessary for the job.
  • Utilized advanced problem-solving skills to address unique client challenges and identify appropriate solutions.
  • Collaborated with team members to develop innovative solutions for complex client needs.
  • Streamlined client onboarding process, reducing time spent and improving client experience.

Education

High School Diploma -

Broadfording Christian Academy
Hagerstown, MD
06-1998

Skills

  • Deal closing
  • Goal-oriented mindset
  • Test drives
  • Sales presentations
  • Data-driven decision making
  • Team development
  • Sales process optimization
  • Inventory control
  • Sales training
  • Negotiation management
  • Pricing strategy
  • Price negotiation
  • Sales coaching
  • Staff recruitment

Certification

Honda Certified

Interests

  • Team Sports
  • Camping
  • Historical Exploration
  • Photography
  • Golf
  • Podcasting
  • Fishing

Timeline

New Car Sales Manager

Shockley Honda / Ourisman Honda of Frederick
01.2023 - Current

Pre-Owned Sales Manager

Fitzgerald Auto Group
12.2021 - 01.2023

Lead Sales Associate / Pre-Owned Sales Manager

Darcars Toyota Of Frederick
03.2015 - 11.2021

Senior Sales Associate

Triple S Harley-davidson
02.2013 - 05.2015

Automotive Client Advisor

Younger Toyota
07.2009 - 01.2013

High School Diploma -

Broadfording Christian Academy

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