Specialized in tuxedo rentals and formalwear sales in a fast-paced, appointment-based environment
Proactively drove business by making daily outbound calls and sending personalized emails to schedule appointments
Maintained high levels of in-person customer service for both walk-in and scheduled clients
Assisted customers with product selection and inquiries.
Commission Sales associate
Nordstrom
Natick, Massachusetts
02.2022 - 04.2023
Provided personalized customer service, drove sales through product knowledge, and styling expertise.
Consistently met or exceeded sales goals in a high-paced retail environment.
Utilized the Nordstrom app to manage client relationships, track purchases, and recommend personalized products based on shopping history.
Scheduled and coordinated styling appointments through the app, offering tailored wardrobe solutions and exceptional service to drive loyalty and repeat business.
Dedham Health and Athletics Complex
06.2020 - 08.2021
Managed daily front desk operations, including greeting members and answering inquiries
Sent reminders for upcoming sessions and followed up on outstanding payments via phone and email
Facilitated smooth communication between members and staff to support client satisfaction and operational efficiency