Paul Green
Kalamazoo
Summary
Personable and adaptable individual with a knack for delivering exceptional customer service and creating memorable dining experiences. Possesses strong understanding of menu offerings and food handling protocols, along with solid multitasking and communication skills. Able to contribute to positive dining atmosphere and ensure guest satisfaction.
Experienced with managing tables and providing top-notch service to guests in fast-paced environments. Utilizes excellent communication skills to collaborate with team members and create welcoming atmosphere. Track record of maintaining high standards of cleanliness and efficiency, ensuring positive dining experience for all patrons.
Overview
3
3
years of professional experience
Work History
Server, Cook, and Shift Manager
Housler Restaurants INC
03.2023 - Current
- Ability to utilize strong multitasking skills via smooth table management, and orderly pre bussing skills
- Focused attention to customer needs and prompt attention to catering to every stage of customer experience and maintaining an interest in current/returning customers, while offering services
- Mastery of POS service (Toast) and an understanding for details.
- Collaboration with coworkers to form a symbiotic cycle of customer service.
- Communicating with Kitchen staff to ensure that customer orders are correct and in order.
- Highlighting/Upselling Customers on food and drink to elevate the dining experience
Cook
Logans Roadhouse Grill
09.2022 - 03.2023
- Mastery of all cook line stations. (Grill, Fry, Salads, Wheel)
- Proficiency in memory of multiple orders, ensuring all food is correct and of quality before sendoff to customer.
- Food prep and sanitization of all work stations pre and post service
- Closing proficency of all work stations
Education
Bachelor's of Aviation Science And Management - Aviation And General Business
Western Michigan University
Kalamazoo, MI05-2027
High School Diploma -
Valparaiso High School
Valparaiso, IN06-2021
Skills
- Strong work ethic
- Exceptional customer service
- Cash handling
- Guest engagement
- Memory retention of orders
- Safe food handling
- Food running
- Sales techniques
Accomplishments
Alumni of Alpha Sigma Phi Fraternity
Positions held:
- President
- Philanthropy Chair
- Alumni Chair
- Athletics Chair
Accomplishments of Aviation
- Student pilot
- 90+ landings
- 50 flight hours
- Solo rated
Timeline
Server, Cook, and Shift Manager
Housler Restaurants INC
03.2023 - Current
Cook
Logans Roadhouse Grill
09.2022 - 03.2023
Bachelor's of Aviation Science And Management - Aviation And General Business
Western Michigan University
High School Diploma -
Valparaiso High School
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