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Paul Hanks
Salisbury,NC
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Summary
Accomplished Network Engineer specializing in Cisco technologies and network security. Delivered over 90 network implementations, ensuring optimal performance and reliability for large enterprises. Expertise in troubleshooting and problem analysis, complemented by strong quality assurance and technical documentation skills.
Overview
18
18
years of professional experience
Work History
Datacenter Engineer
Insight Global
05.2021 - 12.2023
- Monitored, configured, and maintained 700+ routing and switching datacenter devices, supporting over 100K Charter employees across the US.
- Designed/Engineered network implementations for 90+ projects in support of the Charter Blue Enterprise Network.
- Designed and implemented various vendor technologies, including Cisco (Nexus, IOS, Firepower), Palo Alto, and Meraki, delivering network engineering solutions for national enterprises and small businesses.
Deployment Engineer
Internetwork Engineering
05.2021 - 05.2022
- Led the design and implementation of multiple vendor technologies such as Cisco (Nexus, IOS, and Firepower), Palo Alto, Meraki, and others. Delivered implementations for both national enterprises and private small businesses requiring network engineering support.
- Led Quality of Service survey for regional hospital chain in eastern Tennessee, analyzing and documenting configurations of 400+ network devices and identifying 600+ incorrect/missing policies affecting VOIPs, providing detailed analysis and precise instructions for corrections.
- Redesigned network for prestigious private school in Charlotte metro area, upgrading devices, streamlining VLAN scheme, correcting routing, building new DHCP server, rebuilding wireless controller, and correcting boundary firewall policies to enhance network performance.
Senior Network Engineer
Perspecta
10.2019 - 04.2021
- Spearheaded Cisco ACI migration initiative, created database to consolidate device discovery for 400+ devices with no prior implementation process, and aggregated thousands of lines of information into a user-friendly format, streamlining mission goals and change management processes, completing project months early.
- Redesigned core network architecture to correct layer 2 and layer 3 loops, misconfigured ports, bad route entries, and non-existing network hierarchy, resulting in reduced latency, faster network convergence, and increased throughput to network boundary and core services.
- Analyzed network/infrastructure for high-visibility project across multiple US and overseas sites, identified improvement areas, built document/drawing database, designed new architecture and created drawings, collaborated with engineers for implementation/testing, and completed project 4 months early, removing critical vulnerabilities impacting 1.4M DoD network users.
Senior Network Engineer
Leidos
11.2017 - 10.2019
- Supported 1,300+ DISA Joint Regional Security Stack devices by swiftly resolving high-visibility network outages, ensuring integrity of critical DoD assets.
- Resolved network isolation issues for Europe/Southwest Asia by identifying excessive gratuitous ARP packets and high CPU utilization in fabric switches, correcting VLAN tagging, and restoring network service.
- First-line network incident responder using network monitoring, alerting, and analyzer tools such as TCPdump, Wireshark, Lancope, Netcool, Niksun, Fidelis, and Arcsight.
- Recognized as the top performer for the 2018 evaluation period and promoted to Tier II for exceptional merit and quality of work.
Network Engineer
Croop La France
11.2016 - 11.2017
- Led network redesign for CCRI, refreshing 60+ devices, removing layer 2 and layer 3 loops, correcting misconfigured ports, standardizing route entries, and establishing network hierarchy.
- Identified and replaced failed C6509 chassis with two Sup720s, ran new cables, tech-refreshed line-cards, upgraded to Sup2T engines, and completed cutover in under 10 minutes, restoring network integrity and redundancy for over 3,000 users.
- Designed and maintained network infrastructure for optimal performance and reliability.
- Configured routing protocols to enhance data flow and connectivity.
- Monitored network traffic to identify and resolve connectivity issues promptly.
Staff Sergeant, Network Infrastructure Supervisor
United States Air Force
10.2005 - 09.2016
- Assessed security compliance of multiple CANs and LANs at various sites, implemented change management procedures to strengthen Layer 2 and Layer 3 network security, documented best practices, and submitted changes to leadership.
- Supported and maintained vital information systems for numerous critical sites while assigned to the National Security Agency.
- Supervised daily operations for personnel and resources within military units.
- Coordinated training programs to enhance team performance and readiness.
- Managed scheduling to optimize workflow and resource allocation.
Education
Associate Degree - Electronic Systems Technology
Community College of the Air Force
Spangdahlem05-2016
Skills
- Network security
- Cisco technologies
- Network troubleshooting
- Quality assurance
- Project coordination
- Technical documentation
- Problem analysis
References
- Mr. Rusty Wicker, rusty.wicker@insightglobal.com, 704-819-2224
- Mr. Kevin Kerns, Kevin.Kerns@charter.com, 704-793-7959
- Mr. Jeremy Sedlak, jeremy.j.sedlak2.ctr@mail.mil, 253-229-1224, 618-418-7033
Qualifications Summary
- Extensive work and knowledge in network management and architecture.
- Fifteen years experience maintaining and securing local, wide, datacenter, global, and voice networks.
- Attention to detail and disciplined documenter.
- Driven and motivated to learn new concepts and innovative ways of accomplishing tasks.
- JUNOS, Cisco (IOS, IOS XR, ASA, ACI, FireEye, Nexus, Firepower), Meraki, Palo Alto, HP (Comware, Aruba, HPOO), Brocade, and F5 Networks.
Timeline
Datacenter Engineer
Insight Global
05.2021 - 12.2023
Deployment Engineer
Internetwork Engineering
05.2021 - 05.2022
Senior Network Engineer
Perspecta
10.2019 - 04.2021
Senior Network Engineer
Leidos
11.2017 - 10.2019
Network Engineer
Croop La France
11.2016 - 11.2017
Staff Sergeant, Network Infrastructure Supervisor
United States Air Force
10.2005 - 09.2016
Associate Degree - Electronic Systems Technology
Community College of the Air Force