Summary
Overview
Work History
Education
Certification
Timeline
Generic

PAUL HANNES

Racine,WI

Summary

Experienced inventory control specialist and team leader with over a decade of experience in the technology and warehouse operations sectors. Demonstrated expertise in improving inventory systems, enhancing team productivity, and driving operational efficiency. Adept at developing and implementing effective inventory management strategies and leading teams to achieve business goals. Proficient in a range of technologies, including database management and forklift operation.

Overview

15
15
years of professional experience
1
1
Certification

Work History

Data Center Asset Technication

Microsoft
Mount Pleasant, WI
10.2025 - Current
  • Managed inventory and asset tracking by logging equipment movements and maintaining accurate records.
  • Executed receiving, staging, and shipping operations for hardware parts and server equipment.
  • Performed cycle counts and audits to ensure inventory accuracy and compliance with standards.
  • Coordinated material movement and logistics to support deployments, break-fix, and decommissioning activities.
  • Processed returns and warranty claims for defective equipment, ensuring proper documentation.
  • Maintained strict adherence to safety and compliance policies for data-bearing devices.
  • Collaborated with cross-functional teams to enhance equipment availability and minimize operational delays.
  • Utilized inventory systems to track asset lifecycle from receipt through disposal.

Inventory Control Specialist III

Oracle
03.2023 - 08.2025
  • Organizing and establish storeroom standards
  • Update SOPs as required regarding audits of datacenter equipment to ensure inventory controls are met
  • Verify inbound receipts required for custom products are received
  • Verify all shipments in alignment with documented company standards
  • Manage and process internal tickets
  • Verify equipment returning to secured inventory stockroom
  • Verify and help to Maintain meticulous 5S and housekeeping practices
  • Conduct regularly schedule inventory-related meetings
  • Train new and existing controllers
  • Address inquiries from other internal/external departments
  • Manage reconciliation for the cycle counting process
  • Monitor all return materials, including sub-assembly build
  • Monitor inventory using kanban and min/max methodology

Inventory Control Specialist

Rackspace Technology
03.2011 - 05.2023
  • Help Manage a team of Inventory Controllers and train/maintain in the following areas.
  • Coordinate inbound and outbound shipments and properly communicate with freight companies
  • Complete all shipping and receiving documentation
  • Process inbound receipts required for custom products
  • Package all shipments in alignment with documented company standards
  • Process inter-organization transfers
  • Manage and process internal tickets
  • Process equipment returning to secured inventory stockroom
  • Execute physical movements of inventory
  • Maintain meticulous 5S and housekeeping practices
  • Conduct regularly schedule inventory-related meetings
  • Train new and existing controllers
  • Address inquiries from other internal/external departments
  • Stock materials following industry handling standards
  • Process hard drives containing data through the drive wiping and destruction processes
  • Process requisitions
  • Manage reconciliation for the cycle counting process
  • Process reinstatements
  • Process all return materials, including sub-assembly build
  • Pull and assign items to fulfill customer contracts and upgrades
  • Replenish inventory using kanban and min/max methodology
  • Process materials for disposals

Racker / DCOPS Support Team

Rackspace
10.2010
  • Hosting / Lead Tech - 3/2013, - Build, upgrade, and configure custom ordered servers - Basic troubleshooting of all aspects of operating systems and hardware - Monitor, repair upgrade and downgrade servers - Escalate tickets as needed and collaborate with teammates to resolve customer issues - Expert troubleshooting of all aspects of operating systems and hardware - Monitor, repair upgrade and downgrade servers - Routine up keeping and cleaning

Education

Microsoft Certifications PC Pro School - Information Technology

PC Pro School
MCP, SDP, MCDST)

Bachelor of Arts - Marketing

Almeda University

- General

Studies University Wisconsin, School Graduate William Horlick High School

Certification

Microsoft Certified Professional (MCP) Service Desk Professional (SDP) Microsoft Certified Desktop Support Technician (MCDST) Certifications Currently Pursuing: o Server and Cisco Certifications Microsoft Certified System Administrator (MCSA) Class 1-7 Powered Industrial Truck trainer. OSHA Approved

Timeline

Data Center Asset Technication

Microsoft
10.2025 - Current

Inventory Control Specialist III

Oracle
03.2023 - 08.2025

Inventory Control Specialist

Rackspace Technology
03.2011 - 05.2023

Racker / DCOPS Support Team

Rackspace
10.2010

Microsoft Certifications PC Pro School - Information Technology

PC Pro School

Bachelor of Arts - Marketing

Almeda University

- General

Studies University Wisconsin, School Graduate William Horlick High School

Similar Profiles

  • Michael RitcheyMichael Ritchey

    <ul> <li>Managed and prioritized service requests to meet customer deadlines and expectations. Maintain detailed written records, and provide audit reports on customer equipment. Update asset databases and other internal systems. Rack and stack customer equipment in data center environments, and install circuits requiring advanced fiber terminations using a fusion splicer. Set up telecom cabinets, fiber trays, and cage wiring for customer equipment. Perform installation, testing, and modification of cross-connects, including coax, fiber, twisted pair copper, and other cabling, according to SOPs. Support standard data center cross-connect work orders (installs, terminations, modifications). Install 'across-connect' circuits, such as switched or multiplexed circuits. Troubleshoot fiber and copper circuits, and collaborate with the networking team as needed. Work with customers to resolve issues, supporting standard testing and installations of their assets. Regularly communicate with customers, providing updates and troubleshooting support. Deliver exceptional customer service, and raise any issues to the appropriate teams. Provide on-site support, including access control, and escorting services for customers. Support customers with inbound and outbound shipments, including inventory management, and staging.</li> </ul> at Equinix Data Center<ul> <li>Managed and prioritized service requests to meet customer deadlines and expectations. Maintain detailed written records, and provide audit reports on customer equipment. Update asset databases and other internal systems. Rack and stack customer equipment in data center environments, and install circuits requiring advanced fiber terminations using a fusion splicer. Set up telecom cabinets, fiber trays, and cage wiring for customer equipment. Perform installation, testing, and modification of cross-connects, including coax, fiber, twisted pair copper, and other cabling, according to SOPs. Support standard data center cross-connect work orders (installs, terminations, modifications). Install 'across-connect' circuits, such as switched or multiplexed circuits. Troubleshoot fiber and copper circuits, and collaborate with the networking team as needed. Work with customers to resolve issues, supporting standard testing and installations of their assets. Regularly communicate with customers, providing updates and troubleshooting support. Deliver exceptional customer service, and raise any issues to the appropriate teams. Provide on-site support, including access control, and escorting services for customers. Support customers with inbound and outbound shipments, including inventory management, and staging.</li> </ul> at Equinix Data Center

  • Kenneth ChiyakaKenneth Chiyaka

    Data Center Inventory & Asset Technician at TEKsystemsData Center Inventory & Asset Technician at TEKsystems

  • Priyanka Pun MagarPriyanka Pun Magar

    Data Center Inventory & Asset Technician (FTE) at MicrosoftData Center Inventory & Asset Technician (FTE) at Microsoft

  • TONY ANDERSONTONY ANDERSON

    Data Center Inventory & Asset Technician at MicrosoftData Center Inventory & Asset Technician at Microsoft

CREATE PROFILE
PAUL HANNES