Summary
Overview
Work History
Education
Skills
Timeline
Generic

Paul Hodgkiss

Killingly,CT

Summary

Proven track record in enhancing customer satisfaction and streamlining operations, as demonstrated at Stop & Shop. Skilled in cash management and maintaining high-quality control standards. Excelled in roles requiring exceptional telephone etiquette and a commitment to excellence. Achieved significant improvements in efficiency and service quality by leveraging both hard and soft skills.

Overview

6
6
years of professional experience

Work History

Clerk

Stop & Shop
10.2022 - Current
  • Utilized strong multitasking skills to manage multiple priorities and tasks, ensuring timely completion of each assignment.
  • Reduced errors in data entry by carefully inputting information into computer systems with attention to detail.
  • Improved customer satisfaction by promptly answering inquiries and providing accurate information.
  • Managed incoming calls professionally, directing callers to appropriate personnel or taking detailed messages when necessary.
  • Trained new clerks on company procedures and software tools effectively contributing to their integration into the team.

Prep Dishwasher

Zips
06.2022 - 09.2022
  • Increased overall cleanliness of restaurant by regularly sweeping and mopping floors around dishwashing station.
  • Demonstrated punctuality and reliability, consistently arriving on time for scheduled shifts.
  • Cleared, washed and stacked all plates, dining utensils, and trays quickly and without breaking.
  • Washed equipment, surfaces, refrigerators, and other areas and applied sanitizing chemicals.
  • Stepped into additional roles during busy times to boost coverage of important stations.

Picker

Bozzutos
10.2021 - 03.2022
  • Worked fast to meet assigned daily picking quotas.
  • Pulled orders quickly to maintain demanding productivity goals.
  • Maintained a clean and organized warehouse, ensuring easy access to products for efficient picking.
  • Expedited the picking process for faster order fulfillment using handheld scanners and inventory management software.
  • Enhanced order accuracy by diligently following pick sheets and double-checking items before packing.

Prep Dishwasher

Christopher Martins
02.2020 - 09.2021
  • Increased overall cleanliness of restaurant by regularly sweeping and mopping floors around dishwashing station.
  • Demonstrated punctuality and reliability, consistently arriving on time for scheduled shifts.
  • Washed equipment, surfaces, refrigerators, and other areas and applied sanitizing chemicals.
  • Followed supervisor instructions to complete tasks on time.

Landscaper

Race Rock Gardening Company
05.2019 - 11.2019
  • Maintained grounds by trimming, weeding, and general clean-up.
  • Performed planting, watering, mulching, and edging of lawns.
  • Removed weeds, hazards, and debris from common pathways to improve usability.
  • Trimmed greenery, shrubs, and hedges to maintain uniform appearance.
  • Enhanced customer satisfaction by providing high-quality landscaping services and maintaining clear communication throughout the project.
  • Resolved client concerns promptly by addressing issues professionally and offering viable solutions.

Education

High School Diploma -

Penn Foster Career School
Scranton, PA
07-2018

Skills

  • Telephone etiquette
  • Customer satisfaction
  • Cash handling
  • Cash management
  • Quality control
  • Sales expertise

Timeline

Clerk

Stop & Shop
10.2022 - Current

Prep Dishwasher

Zips
06.2022 - 09.2022

Picker

Bozzutos
10.2021 - 03.2022

Prep Dishwasher

Christopher Martins
02.2020 - 09.2021

Landscaper

Race Rock Gardening Company
05.2019 - 11.2019

High School Diploma -

Penn Foster Career School

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Paul Hodgkiss