Paul Jenkins

Over 25 years of IT PMO, Engineering, Leadership, Program, and Project Management experience working for startups to global Fortune 500 companies. Wide-ranging IT leadership experience spanning multimillion-dollar global enterprise projects in cloud computing, business transformations, data centers, and IT infrastructure. Expertise in leading diverse teams and widely distributed resources to deliver on time and under budget results. MSP experience with excellence in leading change management, budgeting, resource allocation, and collaborating with c-suite executives and senior business leaders. Excellence leveraging ITIL and industry best practices to realize results and add business value through comprehensive technological program leadership.

Thorough team contributor with strong organizational capabilities. Experienced in handling numerous projects at once while ensuring accuracy. Effective at prioritizing tasks and meeting deadlines.

Experienced leader with strong background in guiding teams, managing complex projects, and achieving strategic objectives. Excels in developing efficient processes, ensuring high standards, and aligning efforts with organizational goals. Known for collaborative approach and commitment to excellence.

• Supervised team of 15 staff members.

• Coursework in Aeronautics (Teterboro School of Aeronautics)
• Business Administration and Psychology (Union College)
• Business (Harvard School of Business online)

• CCNA
• ITIL Foundation v3
• Dale Carnegie Leadership
• Six Sigma Green Belt
• Nortel Router Specialist
• MCA
• Harvard School of Business System and Diversity
• Project Management
• PMI

• Princess Cruise Lines, 1600 17th Street, Fort Lauderdale, Florida, Senior Manager of Product Delivery, 11/01/22, Present, Key member of the New build team for the Sphere class ships., Lead the successful delivery of critical systems, including CCTV, Telephony, and a new 'On Prem' message system., Managed a team of engineers to implement a state-of-the-art CCTV system for the Sphere class ships., Spearheaded the development and implementation of a secondary emergency notification system.
• KForce (Carnival Cruise Lines/GXI, Ocean), Doral, Florida, Project Manager/Manager of Location Services, 03/01/19, 11/01/22, Lead strategic assessment and planning of Readers and Sensors., Manage all aspects of projects, including scheduling, requirements gathering, timelines and cross-functional communications., Championed team performance in the delivery of Medallion-class cruises.
• Tek Partners (Pet Supermarket), Sunrise, Florida, Project Manager, 10/01/18, 03/01/19, Oversaw strategic project planning, from RFPs to environmental project designs., Successfully upgraded over 1000 stores to SD-WAN across the United States and Canada.
• JDL Technologies, Fort Lauderdale, Florida, Service Delivery Manager, 02/01/17, 08/01/18, Managed global and diverse teams as a strategic leader of technical support., Successfully implemented Connectwise for all teams.
• Insight Global / Bank of America, Richmond, Virginia, Senior Implementation Engineer/Project Manager, 11/01/16, 01/01/17, Managed strategic planning and implementation to align projects with results., Championed $40M Data Center expansion project across the United States.
• Centurion Air Cargo, Miami International Airport, Miami, Florida, IT Manager/IT Assistant Director, 11/01/13, 11/01/16, Managed performance for and mentored an eight-member team of specialists., Continuously improved processes and reduced costs.
• AT&T, Middletown, New Jersey, Systems Engineer and Director for Various Clients Engineering Staff, 09/01/99, 08/01/12, Oversaw major projects with multimillion-dollar budgets., Promoted from Engineer to Director with accountability for client Merrill Lynch.

• IT Operations and Project Leadership
• Strategic Planning and Implementation
• Custom ITIL Reports
• Resource Allocation and Strategic Planning
• Team Leadership and Performance
• Time Management
• Six Sigma green belt
• CCNA
• Change Management
• Product Delivery
• Data Centers and Cloud Computing
• System Architecture
• PM-ITSM
• PM methodologies - Agile, Waterfall, Lean
• Network Infrastructure
• On time and on Budget Project delivery

• Herbertsville Fire Company, 18 years, Volunteer Firefighter, Elected President for eight years., Responsible for all aspects of the company.
• Boy Scouts of America (Bricktownship charter), Charter Holder
• Point Pleasant First Aid, 3 years, Rescue Diver
• US Coast Guard, Captain, 100 ton Master’s license