Summary
Overview
Work History
Education
Skills
Timeline
Generic

Paul Johnson

Wrightstown,WI

Summary

Dynamic Service Technician with a proven track record at Fabio Perini North America, excelling in problem resolution and technical support. Skilled in troubleshooting and preventive maintenance, I effectively communicated solutions to customers, enhancing service satisfaction. Punctual and reliable, I consistently ensured operational efficiency and safety in all equipment installations and repairs.

Overview

14
14
years of professional experience

Work History

Service Technician

Fabio Perini North America
01.2015 - Current
  • Inspected equipment to diagnose operational issues.
  • Adhered to safety protocols and policies to reduce workplace hazards.
  • Installed new equipment and explained operation and routine maintenance protocols to customers.
  • Completed preventive maintenance on machines to enhance production and maintain quality.
  • Training of new employees and customers

Service Intern

Fabio Perini North America
01.2014 - 01.2015
  • Worked along side of experienced service technicians to learn converting line equipment and processes.
  • Assembly of new equipment

Shipping and Receiving Clerk

Fabio Perini North America
01.2012 - 01.2014
  • Handled day-to-day shipping and receiving overseeing more than 100 packages per day.
  • SAP experience

Education

Associate of Science - Electrical Mechanical Technology

North East Wisconsin Technical College
Green Bay, WI
12-2014

Skills

  • Problem and issue resolution
  • Technical support
  • Troubleshooting and analysis
  • Service call response
  • Maintenance and repair
  • Preventive Maintenance
  • Punctual and reliable
  • Customer service

Timeline

Service Technician

Fabio Perini North America
01.2015 - Current

Service Intern

Fabio Perini North America
01.2014 - 01.2015

Shipping and Receiving Clerk

Fabio Perini North America
01.2012 - 01.2014

Associate of Science - Electrical Mechanical Technology

North East Wisconsin Technical College

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