Summary
Overview
Work History
Education
Skills
Websites
Timeline
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PAUL JOSHU

Los Angeles,CA

Summary

Blending a diverse professional background with a fervent passion for recovery, I bring an expansive skill set grounded in the values of empowerment, advocacy, and social justice. As a United States Marine Corps veteran and a dedicated professional in the Substance abuse treatment sector, I am adept at fostering recovery growth, managing critical situations, and promoting collaborative environments. Having a rich history of volunteering, showcasing dedication to service and growth. Talented Case Manager is adept at handling high caseloads without sacrificing the quality of care. Operates in high-pressure environments while recommending thebest resources and courses of action to benefit patient needs and return each to optimal quality of life.

Overview

26
26
years of professional experience

Work History

Case Manager

Key Healthcare
11.2023 - Current
  • The daily task of setting up client care sessions with families
  • Doing one-on-one sessions with clients for needs noting in Kipu for billing
  • Doing group therapy sessions under thesupervision of clinical weekly
  • Managing intakes and discharge planning for all clients
  • Overseeing residential aid daily task
  • Doing daily, monthly, and quarterly QA and organizing filing.

VOLUNTEER

Salvation Army
01.2023 - Current
  • Delivered educational sessions on anger management, money handling, and life skills
  • Educated clients on essential subjects, facilitated discussions on addiction and contributed to clients personal growth.
  • Represented the organization positively and professionally while providing the community with much-needed services.
  • Mentored new volunteers, fostering a supportive and inclusive team environment.

COUNSELOR AOD

Calare/Matrix
01.2023 - 11.2024
  • Managed caseload of clients, facilitating group sessions and individual counseling
  • Engaged in crisis management and collaborated on grants
  • Prioritized a healthy work environment and active participation in meetings and team-building
  • Conducted community outreach and training including harm reduction, ASAM, MAT, and HIPAA.
  • Maintained accurate documentation of client interactions, assessments, and progress notes for effective case management.
  • Guided clients in developing skills and strategies for dealing with problems.

ADMINISTRATION AND A/R

Signature Tracks
01.2021 - 01.2023
  • Negotiated & closed 40 new contracts and signed 30 new artists to create bespoke music for our clients
  • (Netflix, Paramount, etc.) Successfully managed over 30 projects generating over two million dollars in revenue for the company
  • Mentored and managed over 40 different musicians and singer/songwriters
  • Established, built, and maintained relationships with 30 large and small production companies
  • Set up and worked on several email marketing campaigns with a 30% open rate
  • Overseen an existing music library of 74,000 songs
  • Built a new music library with 4,800 songs and growing
  • Created and launched 13 new publishing companies.

BEHAVIORAL HEALTH TECH

Westwind Recovery
01.2020 - 01.2021
  • Maintained a positive and welcoming atmosphere for clients, fostering a sense of comfort and support
  • Regularly checked vitals and closely observed their medication needs, ensuring their safety and optimal health
  • Organizing and leading group sessions that aligned with the topics chosen by management
  • Provided valuable learning opportunities for clients, promoting personal growth and development in their recovery journeys
  • Introduced clients to their primary care team, facilitating a smooth transition and building rapport from the outset
  • Ensured that clients adhered to their scheduled appointments with their respective teams, fostering accountability and continuity of car
  • Throughout m shifts, I diligently documented all relevant information in the Kipu system, maintaining accurate and up-to-date records for effective communication and continuity of care.

VOLUNTEER

Focus Marine Foundation
01.2015 - 01.2019
  • Supported veterans with disabilities, provided daily assistance, mentoring, and art therapy
  • Played key roles in leadership training, fundraising, counseling, and public relations.

COMMERCIAL/FLEET MANAGER

Lou Fusz Automotive Group
01.2015 - 01.2019
  • Negotiated one of the largest contracts in the country with Amazon, securing substantial revenue and company growth
  • Oversaw vehicle fleets ranging from 20 to 3000 vehicles; managed complex purchasing and maintenance schedules
  • Responsible for the largest client accounts including Enterprise Trust, Element Fleet, Amazon DSP, and Missouri
  • Exceeded customer expectations through a personalized, coordinated approach that yielded a 96% loyal customer base
  • Managed month-end closeouts, determined fleet budget, wrote and negotiated contacts, established payment schedule, oversaw service delivery, oversaw inventory, and ordered vehicles
  • Created a successful working commercial department and efficiently set up new accounts for diverse clients
  • Managed fleet marketing including SEO and pay-per-click advertising, video and streaming, buying print and digital advertising, arranging and implementing targeted client direct market campaigns, and overseeing campaign delivery
  • Oversaw Highway Patrol department including sales, delivery, emergency vehicles, up fit for needs, and maintenance schedule
  • Consistently delivered excellent customer service outcomes and met tight deadlines for contracts, delivery, and fleet maintenance.

AMPHIBIOUS VEHICLE TECHNICIAN

United States Marine Corps
01.1999 - 01.2002
  • Oversaw training and career development of Marines, and mentored Marines for optimal performance
  • Conducted group training sessions in professional and tactical environments working with diverse populations
  • Managed administrative processes related to projects, events, and Marine welfare.

Education

BA - Psychology

Antioch University Los Angeles
01.2022

Associates - General Studies

Washington University in St. Louis
01.2019

Skills

  • KIPU
  • Project Management
  • Counseling
  • Group Facilitating
  • Outreach
  • Problem-Solving
  • Case Management
  • Case Documentation
  • Organization and Multitasking
  • Treatment Planning
  • Referral Coordination
  • Patient Assessment
  • Discharge Planning
  • Individualized counseling
  • Group Therapy

Timeline

Case Manager

Key Healthcare
11.2023 - Current

VOLUNTEER

Salvation Army
01.2023 - Current

COUNSELOR AOD

Calare/Matrix
01.2023 - 11.2024

ADMINISTRATION AND A/R

Signature Tracks
01.2021 - 01.2023

BEHAVIORAL HEALTH TECH

Westwind Recovery
01.2020 - 01.2021

VOLUNTEER

Focus Marine Foundation
01.2015 - 01.2019

COMMERCIAL/FLEET MANAGER

Lou Fusz Automotive Group
01.2015 - 01.2019

AMPHIBIOUS VEHICLE TECHNICIAN

United States Marine Corps
01.1999 - 01.2002

BA - Psychology

Antioch University Los Angeles

Associates - General Studies

Washington University in St. Louis

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PAUL JOSHU