Paul Jowett
Clearwater,FL
Summary
Dynamic bartender with extensive experience at Fallsview Casino Resort, excelling in mixology and outstanding customer service. Proven track record of upselling menu items, enhancing revenue, and maintaining safe service compliance. Adept at managing high-volume events while ensuring a clean and inviting bar environment. Committed to delivering exceptional guest experiences.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Bartender
Honeys
03.2004 - 04.2010
- Adhered to state laws regarding alcoholic beverage services and customer regulations.
- Kept bar presentable and well-stocked to meet customer needs.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Served high customer volumes during special events, nights, and weekends.
- Handled simultaneous customer, team, and business needs while avoiding unnecessary delays or errors.
- Prepared custom drink orders by accurately measuring and mixing house ingredients.
- Regularly cleaned and sanitized bar area, beer lockers, refrigeration and storage areas.
Bartender
Fallsview Casino Resort
04.2002 - 08.2004
- Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
- Followed alcohol awareness procedures for preventing excessive guest intoxication.
- Upsold menu items to customers, driving up per sale revenues and maximizing profits.
- Practiced safe work habits, wearing protective equipment and consistently following MSDS and OSHA standards.
- Upheld strict regulations for safe alcohol service and food safety.
- Served high customer volumes during special events, nights, and weekends.
Bartender
Seneca Night Club
01.1998 - 02.2001
- Served high customer volumes during special events, nights, and weekends.
- Practiced safe work habits, wearing protective equipment and consistently following MSDS and OSHA standards.
- Followed alcohol awareness procedures for preventing excessive guest intoxication.
- Regularly cleaned and sanitized bar area, beer lockers, refrigeration and storage areas.
- Prepared custom drink orders by accurately measuring and mixing house ingredients.
Education
Bachelor of Arts - Criminology
Niagara College
Niagara Falls, ON05-2001
Bachelor of Arts - Political Science
Brock University
St. Catharines, ON09-1999
High School Diploma -
Westlane Secondary School
Niagara Falls05-1996
Skills
- Safe service compliance
- Mixology
- Bar restocking
- Basic accounting
- Order management
- Outstanding customer service
- Responsible alcohol service
- Clear and effective communication
- Service-oriented mindset
- Beverage preparation
Certification
- SMART Serve License/Certification
Timeline
Bartender
Honeys
03.2004 - 04.2010
Bartender
Fallsview Casino Resort
04.2002 - 08.2004
Bartender
Seneca Night Club
01.1998 - 02.2001
Bachelor of Arts - Criminology
Niagara College
Bachelor of Arts - Political Science
Brock University
High School Diploma -
Westlane Secondary School
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