Paul Karch
Summary
Strong leader and problem-solver dedicated to streamlining operations to promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success. 25 years of experience in the customer service field has been the source of my experience in management, employee relations, public service, and resulted in my previous position as an Account Representative managing accounts with the United States Government, Lockheed Martin, Northrop Grumman, and International accounts.
Overview
25
25
years of professional experience
Work History
Caregiver
Private Caregiving
07.2013 - 07.2022
- 24-hour care for elderly mother as she had a physical disability.
- Assisted with dressing guidance, grooming, meal preparation, medication reminders, and doctor appointments.
Account & Sales Representative
Allfast Fastening Systems, Inc.
05.2000 - 07.2013
- Responsible for international, government and military accounts. Assistant to the Vice President of Marketing & Sales.
- Other responsibilities included account management, sales, quote preparation, order processing and customer service.
- Gained customer trust and confidence by demonstrating compelling, persuasive and composed professional demeanor.
- Performed effectively in self-directed work environment, managing day-to-day operations and decisions.
- Worked with sales team to collaboratively reach targets, consistently meeting or exceeding personal quotas.
- Developed and maintained strong working relationships with professionals within assigned territory.
Assistant Manager
Casual Male Big & Tall
05.1997 - 07.2000
- Supervised and evaluated staff to help improve skills, and achieve daily objectives.
- Rotated merchandise and displays to feature new products and promotions.
- Maintained positive customer relationships by responding quickly to customer service inquiries.
- Cashiering, closing of day receipts and balance.
Education
High School Diploma -
Western Christian High School
Covina, CA06.1994
Skills
- Leadership and Company Management
- Outstanding Customer Service
- Ability to work under pressure
- Office, Business & Administrative Skills
Languages
Conversational Spanish
Timeline
Caregiver
Private Caregiving
07.2013 - 07.2022
Account & Sales Representative
Allfast Fastening Systems, Inc.
05.2000 - 07.2013
Assistant Manager
Casual Male Big & Tall
05.1997 - 07.2000
High School Diploma -
Western Christian High School
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