Paul Kerr
Dallas,TX
Summary
Dynamic sales leader with 7+ years of experience driving high-performance teams and elevating customer experiences at AT&T. Recognized for building strong retail cultures, empowering people through coaching, and executing local engagement initiatives like Paint It Blue to strengthen community ties. Finishing last 3 years top 2% and last year finishing top .5%. Proven record of leading with integrity, operational excellence, and a mission-driven mindset aligned with Tesla’s vision for innovation and customer passion.
Overview
7
7
years of professional experience
Work History
Mid Market Account Executive
AT&T
08.2025 - Current
- Cultivated relationships with mid-market clients to understand needs and recommend tailored solutions.
- Collaborated with another department to have particpation in two bowl games located in Dallas-Forth Worth Metro plex
- Analyzed client feedback and performance metrics to refine service delivery and improve outcomes.
Store Manager
AT&T
12.2023 - 07.2025
- Led AT&T’s “Paint It Blue” community initiative, partnering directly with directors and executing high-impact local events that increased store traffic and customer engagement.
- Worked with a popular professional hockey team to be a main sponsorship had table set up at all the popular games
- Led daily operations to enhance customer satisfaction and store performance.
- Trained and mentored staff, fostering a culture of teamwork and accountability.
Store Manager
AT&T
05.2021 - 12.2023
- Staffed Sales reps for events at AT&T stadium for football games and events.
- Implemented scorecard routines and floor coverage plans that improved attachment rate, conversion, and add-on services.
- Partner with business and community organizations to expand reach and brand advocacy; coordinate local events to generate qualified foot traffic.
- Led team of 15+ reps in achieving sales targets through strategic planning and operational execution.
Assistant Store Manager
AT&T
07.2020 - 05.2021
- Developed training programs for new staff enhancing team performance and customer service.
- Collaborated with upper management on strategic planning for outside events and reaching out to other departments to participate and help out.
Retail Sales Consultant
AT&T
10.2018 - 06.2020
- Became a go-to peer coach for new hires on product knowledge, POS systems, and high-traffic floor management..
Education
Associate of Applied Science - Economics
Ellsworth Community College
Skills
- Team Leadership & Coaching
- Field Execution
- Store Operations & KPIs
- Hiring, Onboarding & Performance Management
- Customer Experience
- Sales Forecasting & Pipeline Hygiene
- Cross-Functional Partnerships
- Training Program Facilitation
Accomplishments
2025 Management Development Program
2024 Summit winner as a store manager. Store finished 6ths out of over 1400
2023 Master of Operations
2022 Bold Leaders In action
AWARDS
Whos who for Leadership
Senior Class Vice President
All- Conferance Offensive Lineman
State Champ in Sporting Clays
2 Time place winner in Iowa Powerlifting
Timeline
Mid Market Account Executive
AT&T
08.2025 - Current
Store Manager
AT&T
12.2023 - 07.2025
Store Manager
AT&T
05.2021 - 12.2023
Assistant Store Manager
AT&T
07.2020 - 05.2021
Retail Sales Consultant
AT&T
10.2018 - 06.2020
Associate of Applied Science - Economics
Ellsworth Community College