Experienced with medical data entry, ensuring accurate and timely input of patient information. Utilizes data management software to maintain and update records efficiently. Knowledge of healthcare data privacy regulations and procedures.
Overview
16
16
years of professional experience
1
1
Certification
Work History
Electronic Medical Claims Validation
Databank IMX Data Management and Imaging
Remote, FL
06.2025 - 01.2026
Self-motivated, with a strong sense of personal responsibility.
Worked effectively in fast-paced environments.
Skilled at working independently and collaboratively in a team environment.
Proven ability to learn quickly and adapt to new situations.
Completed data entry tasks with accuracy and efficiency.
Processed and entered patient data into electronic medical records system with high accuracy.
Maintained confidentiality of sensitive information while managing data entry tasks.
DOCUMENT MANAGEMENT SPECIALIST
Westgate Resorts
Orlando, FL
06.2023 - 01.2025
Assist owners with filling out paperwork.
Verifying proposal
Setting up remote online notary’s
Advising owners of missing documents
DATA REPAIR AGENT
Granite Telecommunications
Orlando, FL
01.2022 - 06.2023
Assisting clients with repairing their network.
Walking clients through layer 1 troubleshooting.
Speaking with other carriers and verifying network information and data rates.
Providing technical support to on-site technicians that need additional help.
STUDENT INTERN
Orange Technical College
Orlando, FL
10.2020 - 12.2021
Join computers to a domain, add domain users to local groups and explain the impact of the operating system and user rights.
Establish mobile network connectivity and configure email, applications and application synchronization.
Proficient in tools and equipment for troubleshooting network connectivity.
Troubleshoot PC-laptop boot failures, BSOD, shutdown, devices failing to start and missing DLL message.
Troubleshoot PC and laptop hardware failures including RAID issues, cable connections, adapter, overheating, power supply and motherboard.
Install, configure and troubleshooting directly connected printers and share to local network.
Identify and enterprise attack vectors, remove malware, viruses and additional security risks software.
Install and configure wireless networking equipment.
MARKETING RESERVATION COORDINATOR
Hilton Grand Vacations
Orlando, FL
07.2014 - 02.2021
Assist the marketing reservations team.
Efficiently call and confirm guests for daily presentations.
Assist marketing reps with setup for timeshare tours.
Assist with any in-office IT issues such as assembling PCs, connecting to shared network, connecting to network printer, along with troubleshooting Outlook issues.
CALL CENTER AGENT/DATA ENTRY TEAM
Rosen Hotels and Resorts
Orlando, FL
06.2010 - 06.2014
Assisted guests in booking reservations
Knowledgeable about all convention information for incoming guests
Uploaded wholesaler reservations into the Visual One system
Answered guest emails about events and attractions
Education
Computer Science Degree -
Orange Technical College-Mid Florida Campus
Orlando, FL
01.2021
High School Diploma - undefined
cypress creek high school
05.2005
Skills
Desktop Support (Skillful), Visio, Microsoft Office, Java, VPN, Computer Science, Active Directory, Network Security, SharePoint, LAN, Azure, TCP/IP, Help Desk, Information Security, DHCP, Project Management, Intune, Microsoft Exchange, VoIP, Meraki, Cybersecurity, Authentication, Firewall, Apache, Perl, SCCM, SQL, DNS, Citrix, Cloud Infrastructure, MySQL, Agile, System Administration, Linux, PowerShell, AWS, VMware, ServiceNow, Network Administration