Results-oriented Project Manager with extensive experience in supervising complex projects and delivering solutions to challenging problems. Achieved high customer satisfaction through professionalism and quality service, while effectively managing project timelines and budgets. Focused on fostering effective communication, team collaboration, and continuous process improvements to drive project success.
Overview
38
38
years of professional experience
1
1
year of post-secondary education
Work History
Project Manager
Bowden Contracting
Raleigh
06.2022 - 05.2026
Led project planning and execution for diverse construction initiatives.
Managed crews and resources across multiple projects to meet deadlines.
Ensured project timelines were met by monitoring schedules closely.
Coordinated subcontractors to achieve timely task completion.
Maintained quality control
Concrete Pump Operator
EPC Materials
Siler City
09.2018 - 08.2021
Conducted pre-trip inspections to ensure vehicle safety and compliance.
Maintained vehicles through regular inspections and necessary repairs.
Safe and accurate pump setup.
Timely arrival to job sites.
Operating the equipment in a professional manner.
Cleaning vehicle after every job.
Work long, flexible hours as demanded by our customers including nights, weekends, and work outside for extended periods during all seasons of the year.
Maintain and keep any operator logs and or other documentation required by regulations or the company.
Ensure customer satisfaction.
Operated concrete pumps on construction sites for various projects.
Performed maintenance and repairs on equipment to maximize performance and reliability.
Coordinated with crew members for efficient concrete placement on-site.
Monitored pressure levels and adjusted settings during operations.
Conducted safety checks before and after pump operations.
Assisted in training new operators on equipment use and safety protocols.
Communicated with project managers to align pumping schedules with site needs.
Provided assistance to co-workers during difficult operations or when extra help was needed.
Operated boom and concrete pump to place concrete in desired locations.
Calculated amounts of materials required for jobs based on customer specifications.
Monitored equipment and adjusted controls to start and operate pumps, efficiently meeting schedule demands.
Informed customers about order statuses and potential delays, ensuring clear communication.
Ensured that all safety regulations were followed while operating the concrete pump.
Responded quickly to emergency situations involving malfunctioning pumps or other hazards.
Adjusted valves to regulate speed of delivery or flow of material through pipeline.
Set up hoses, pipes and clamps at job sites according to specifications.
Followed all company policies related to safety protocols while operating the concrete pump.
Drove concrete truck to and from each project site safely to avoid delays.
Maintained records of daily work activities including hours worked and amount of material pumped.
Cleaned up spills promptly using safety equipment and procedures to prevent hazards.
Inspected and maintained concrete pump equipment to ensure proper functioning.
Collaborated with supervisors or other personnel to discuss operational issues or problems encountered during operations.
Operated the boom of the concrete pump in a safe manner for accurate placement of concrete material.
Lubricated and maintained machines prior to setup, calibration and operation.
Paid close attention to operations schedules and timelines to achieve targets and maintain optimal productivity levels.
Inspected tools in field and in shop to verify functionality and effectiveness.
Concrete Pump Operator
Concrete and Materials Placement
Raleigh
08.2016 - 09.2018
Conducted pre-trip inspections on vehicles to ensure safety and compliance.
Maintained vehicles through regular checks and necessary repairs to ensure optimal performance.
Safe and accurate pump setup.
Timely arrival to job sites.
Operating the equipment in a professional manner.
Cleaning vehicle after every job.
Ensured customer satisfaction by addressing inquiries and resolving issues promptly.
Operated concrete pumps on construction sites for various projects.
Maintained and repaired equipment to ensure optimal performance.
Coordinated with crew members for seamless concrete placement, ensuring project timelines were met.
Monitored pressure levels and adjusted settings during operations.
Trained new operators on equipment use and safety protocols to enhance team competency and safety standards.
Communicated with project managers to align pumping schedules with site needs.
Provided assistance to co-workers during difficult operations or when extra help was needed.
Operated boom and concrete pump to place concrete in desired locations.
Calculated amounts of materials required for jobs based on customer specifications.
Monitored equipment and adjusted controls to optimize pump operations, aligning with project schedules.
Resolved customer complaints promptly in an efficient manner.
Communicated effectively with customers regarding orders placed and potential delays in service.
Ensured that all safety regulations were followed while operating the concrete pump.
Performed regular maintenance on equipment such as lubrication, cleaning, and checking fluid levels.
Responded quickly to emergency situations involving malfunctioning pumps or other hazards.
Adjusted valves to regulate speed of delivery or flow of material through pipeline.
Set up hoses, pipes and clamps at job sites according to specifications.
Followed all company policies related to safety protocols while operating the concrete pump.
Drove concrete truck to and from each project site safely to avoid delays.
Identified any areas where additional training was needed for operators in order to maintain safe working conditions.
Maintained records of daily work activities including hours worked and amount of material pumped.
Cleaned up spills using appropriate safety measures.
Inspected and maintained concrete pump equipment to ensure proper functioning.
Collaborated with supervisors or other personnel to discuss operational issues or problems encountered during operations.
Operated the boom of the concrete pump in a safe manner for accurate placement of concrete material.
Lubricated and maintained machines prior to setup, calibration and operation.
Paid close attention to operations schedules and timelines to achieve targets and maintain optimal productivity levels.
Collaborated with coworkers to update safety practices and uphold effective safety behaviors.
Operations Manager
Raleigh Concrete
Raleigh
06.2013 - 07.2016
Coordinate equipment utilization to include schedules for 3 concrete pumps, 3 Dump trucks and 9 mixer trucks along with time management.
Ensure subcontractor execution of contracts coincides with contractors' schedules.
Attended project meetings to discuss updates and progress.
Review cost proposals to manage cash flow projections.
Coordinated logistics to ensure timely material supply and transport schedules.
Managed inventory levels to ensure material availability and minimize costs.
Trained staff on safety protocols and operational procedures in the facility.
Implemented quality control measures to uphold product standards and compliance.
Developed maintenance schedules for equipment to minimize downtime and repairs.
Collaborated with team leaders to enhance workflow efficiency across departments.
Oversaw employee performance evaluations to promote a productive work environment.
Supervised day-to-day workflow of employees in order to maximize productivity and maintain quality standards.
Coordinated employee training schedules and managed inventory levels to ensure efficient operations.
Resolved customer complaints promptly, enhancing customer satisfaction and loyalty.
Directed operations by implementing strategies aligned with business goals to drive profitability and operational success.
Managed staffing needs through recruitment, selection, onboarding and training, disciplinary action as necessary.
Directed operations staff by providing guidance, training, and support in order to meet company objectives.
Ensured compliance with safety regulations and maintained a safe work environment for all personnel.
Recruited, hired and trained crew members on application of projects, customer relations, and customer service.
Implemented policies and standard operating procedures and managed quality, customer service and logistics.
Developed and implemented operational procedures to ensure quality standards are met.
Maintained accurate inventory records to track stock levels and minimize costs.
Responded to information requests from superiors, providing specific documentation.
Improved morale and management communication by creating employee recognition and rewards practices.
Planned delivery routing, team workflows, and promotional initiatives.
Produced SOPs to document workplace procedures and optimize productivity through standardization.
Prepared staff work schedules and assigned team members to specific duties.
Delegated work to staff, setting priorities and goals.
Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
Used strong issue resolution and communication skills to cultivate and strengthen lasting client relationships.
Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.
Concrete Pump Operator
Concrete and Materials Placement LLC
Raleigh
10.2010 - 05.2013
Conducted pre-trip inspections on vehicles to ensure safety and functionality.
Maintained vehicles by performing routine inspections and necessary repairs.
Set up pumps safely and accurately at job sites to ensure efficient operation.
Arrived at job sites on time to ensure project schedules were met.
Operating the equipment in a professional manner.
Cleaning vehicle after every job.
Ensure customer satisfaction.
Operated concrete pumps on construction sites for various projects.
Performed maintenance and repairs on equipment, enhancing operational reliability.
Collaborated with crew members to coordinate concrete placement.
Monitored pressure levels and adjusted settings to ensure safe and effective pumping operations.
Conducted safety checks before and after pump operations.
Assisted in training new operators on equipment use and safety protocols.
Communicated with project managers to align pumping schedules with site needs.
Assisted co-workers during difficult operations.
Operated boom and concrete pump to place concrete in desired locations.
Calculated amounts of materials required for jobs based on customer specifications.
Monitored equipment and adjusted controls to start and operate pumps, efficiently meeting schedule demands.
Filled water tanks prior to each project to ensure proper valve operation.
Resolved customer complaints swiftly to enhance service satisfaction and retention.
Communicated effectively with customers regarding orders placed and potential delays in service.
Ensured that all safety regulations were followed while operating the concrete pump.
Performed regular maintenance on equipment such as lubrication, cleaning, and checking fluid levels.
Responded quickly to emergency situations involving malfunctioning pumps or other hazards.
Adjusted valves to regulate speed of delivery or flow of material through pipeline.
Set up hoses, pipes and clamps at job sites according to specifications.
Followed all company policies related to safety protocols while operating the concrete pump.
Drove concrete truck to and from each project site safely to avoid delays.
Inspected and maintained concrete pump equipment to ensure proper functioning.
Collaborated with supervisors or other personnel to discuss operational issues or problems encountered during operations.
Operated the boom of the concrete pump in a safe manner for accurate placement of concrete material.
Lubricated and maintained machines prior to setup, calibration and operation.
Inspected tools in field and in shop to verify functionality and effectiveness.
Paid close attention to operations schedules and timelines to achieve targets and maintain optimal productivity levels.
Collaborated with coworkers to update safety practices and uphold effective safety behaviors.
General Service Technician
Goodyear
Greensburg
08.2009 - 09.2010
Performed lube services and oil changes efficiently in a fast-paced environment.
Executed brake jobs by turning drums and rotors to enhance braking efficiency.
Replaced shocks and associated parts to improve vehicle handling and ride quality.
Production Manager / Co-Owner
A+ Concrete Services LLC
Wake Forest
05.2006 - 06.2009
Duties included: scheduling inspections, ordering materials such as concrete, lumber, repair, scheduling, manpower, customer service and satisfaction, billing, and payroll.
Provided leadership in safety and quality.
Managed inventory control by ordering all materials required to complete the job, including rebar, plastic, insulation, and other necessary supplies.
Plan and schedule concrete pours, coordinating manpower, as well as equipment.
Manage site work and logistics efficiently.
Scheduled inspections and collaborated with the inspector to correct any identified issues.
Calculated the amount of concrete needed, placed the order with the concrete company for delivery, and ordered the correct size concrete pump for the job.
Achieved customer satisfaction by addressing concerns and implementing solutions based on feedback.
Read blueprints as to make sure all forms were correct before concrete was placed.
Demonstrated positive attitude while delivering exceptional customer service.
Oversaw daily production operations and workflow efficiency.
Implemented quality control procedures to maintain product standards.
Managed staff schedules to ensure adequate coverage and productivity.
Trained new employees on safety protocols and operational tasks.
Coordinated material orders and inventory management processes.
Monitored equipment maintenance to prevent production delays.
Led team meetings to discuss project updates and operational improvements.
Resolved production issues promptly to minimize disruptions in service.
Monitored daily operations of the production team, providing guidance and support.
Reviewed production orders, schedules, delivery dates, and inventory levels to determine product availability.
Managed materials to meet production goals and specific customer demands.
Coached and mentored employees to develop and enhance career skills.
Provided input for performance reviews and identified areas for additional improvement.
Monitored equipment, checked supplies and coordinated manpower to meet expected demand.
Scheduled staff work assignments, rotations and overtime.
Orchestrated equipment set up, operation and break-down.
Ensured that all safety policies and regulations were followed in accordance with company standards.
Established clear communication channels between management and staff members.
Resolved personnel conflicts within the department.
Created SOPs and documented system, planning criteria and procedures.
Coordinated production requirements with material handling and staffing functions.
Maintained top-notch quality control standards and eliminated downtime to maximize revenue.
Analyzed customer feedback to identify necessary changes, enhancing product quality and improving customer satisfaction.
Prevented and resolved customer issues regarding production through planning.
Negotiated contracts with vendors for supplies needed for the production process.
Drafted and updated production documentation tracking status and delivery timelines.
Supervised maintenance activities for manufacturing machines and equipment.
Managed daily order backlog through key metrics monitoring for on-time delivery.
Oversaw inventory and physical counts and performed periodic cycle counts to verify outgoing orders.
Inspected production, quality control and maintenance reports to detect and address production problems.
Improved efficiency by minimizing downtime.
Assessed production schedules and orders to plan material requirements and worker activities.
Identified and solved complex problems that impacted management and business direction.
Assigned staff, materials and funds throughout project lifecycle.
Production Manager/Concrete Superintendent
Ocmulgee Concrete Services
Raleigh
11.2003 - 05.2006
Manage project budgets to minimize change orders.
Coordinate subcontractor labor and material deliveries.
Scheduling inspections, inventory management - ordering materials such as concrete, lumber, repair, scheduling, manpower, customer service and satisfaction.
Reading blue prints - Verifying and double checking if forms were set properly before concrete was poured.
Supervised team members to maintain safety and quality standards.
Managed daily production schedules to ensure timely concrete delivery.
Coordinated equipment maintenance and repairs for optimal operation.
Streamlined production processes to enhance workflow efficiency.
Implemented safety protocols to minimize workplace accidents.
Managed materials to align with production goals and fulfill customer demands.
Conducted regular meetings with staff to discuss progress and address any issues or concerns.
Analyzed production processes to identify areas for improvement in efficiency and cost savings.
Monitored equipment, checked supplies and coordinated manpower to meet expected demand.
Scheduled staff work assignments, rotations and overtime.
Orchestrated equipment set up, operation and break-down.
Ensured that all safety policies and regulations were followed in accordance with company standards.
Established clear communication channels between management and staff members.
Resolved conflicts among personnel within the department when necessary.
Reviewed customer feedback to determine if changes are necessary in order to improve product quality or customer satisfaction levels.
Maintained top-notch quality control standards and eliminated downtime to maximize revenue.
Created detailed reports on productivity, cost analysis, and inventory status to inform decision-making.
Eliminated process discrepancies, implementing continuous improvements for scheduling procedures.
Maintained accurate records of production data such as labor costs, output, and quality control results.
Assisted in troubleshooting mechanical problems related to machinery used in the manufacturing process.
Managed daily order backlog through key metrics monitoring for on-time delivery.
Cultivated communication among senior managers and floor supervisors to encourage optimal productivity.
Inspected production, quality control and maintenance reports to detect and address production problems.
Improved efficiency by minimizing downtime.
Met or exceeded target for on-time customer shipments.
Assessed production schedules and orders to plan material requirements and worker activities.
Produced daily operations report forecasting staffing needs and production volume to support cost-reduction and service improvement initiatives.
Reviewed quality control reports monitoring various aspects.
Troubleshot and resolved problems with equipment and programmable logic controller systems.
Supervised concrete pouring and finishing activities on multiple job sites.
Managed daily operations and coordinated labor resources effectively.
Ensured compliance with safety regulations and implemented best practices.
Collaborated with project managers to schedule work and allocate materials.
Communicated with clients to address concerns and provide project updates.
Resolved conflicts between workers or disputes over jobsite protocol in a professional manner.
Reviewed plans for each job before beginning work ensuring compliance with contract specifications.
Coordinated with subcontractors, suppliers and vendors to ensure timely delivery of necessary materials and equipment.
Ordered materials while adhering to budgetary constraints.
Managed all concrete construction activities on multiple projects at once.
Organized job sites by developing efficient systems for storing tools, supplies and equipment.
Maintained accurate records related to projects including daily logs, time sheets, inspection reports.
Maintained safety of work areas by adhering to strict regulations.
Upheld requirements for safe operations and reporting of incidents.
Operated excavators and loaders to prepare site.
Reviewed blueprints and other drawings to identify correct grades.
Troubleshot equipment issues and determined best courses of action for repairs.
Prepared and planned worksites to help jobs run smoothly.
Delegated duties to employees based on skillset.
Kept production team moving forward for progress in daily site operations.
Monitored project progress to enforce adherence to deadlines and quality standards.
Created work crew schedules and delegated assignments.
Obtained specifications and directed work for construction crews.
Kept detailed progress records to hit strict deadlines and adjust plans.
Allocated material and labor resources to promote on-time and under-budget project completion.
Reviewed project blueprints and specifications to determine number of workers needed to complete jobs.
Monitored equipment operation during extraction process to detect problems.
Adjusted equipment to prepare for excavating and boring geological materials.
Concrete Superintendent
G.E.T.B.E. Concrete Services
Charlotte
01.2000 - 10.2003
Led safety and quality initiatives, fostering a culture of compliance and excellence.
Managed inventory control by ordering all materials required for job completion, including rebar, plastic, insulation, and other supplies.
Plan and schedule concrete pours, coordinating manpower, as well as equipment.
Manage site work and logistics efficiently.
Scheduled inspections and collaborated with the inspector to address any issues identified.
Calculated the amount of concrete needed, placed the order with the concrete company for delivery, and ordered the appropriate size concrete pump for the job.
Ensured customer satisfaction was met.
Read blueprints as to make sure all forms were correct before concrete was placed.
Oversaw concrete pouring and finishing operations across multiple projects, ensuring adherence to specifications and quality standards.
Coordinated with subcontractors to ensure timely project execution and resource allocation.
Managed equipment maintenance schedules to ensure optimal performance on-site.
Conducted daily site inspections to uphold safety standards and compliance regulations.
Communicated project updates to stakeholders and addressed any concerns promptly.
Developed work schedules for crews to maximize productivity and efficiency on-site.
Identified potential problems which could affect quality or timeline of project; then proposed solutions accordingly.
Coordinated with subcontractors, suppliers and vendors to ensure timely delivery of necessary materials and equipment.
Reviewed plans for each job before beginning work ensuring compliance with contract specifications.
Provided technical guidance regarding mix designs, admixtures and techniques to optimize strength and durability of structures.
Performed calculations related to loads, quantities of materials needed, using computer software programs or manual methods.
Ordered material while adhering to budgetary constraints.
Maintained accurate records related to projects including daily logs, time sheets, inspection reports.
Scheduled inspections with local authorities when required for approval or certification.
Developed project schedules based on customer needs and worked closely with management team to ensure deadlines were met.
Organized job sites by developing efficient systems for storing tools, supplies and equipment.
Ensured that all safety regulations were followed, maintained a safe work environment, and addressed any potential hazards immediately.
Inspected formwork for accuracy prior to pouring concrete and monitored the curing process.
Managed all concrete construction activities on multiple projects at once.
Resolved conflicts between workers or disputes over jobsite protocol in a professional manner.
Maintained safety of work areas by adhering to strict regulations.
Used forklifts and other equipment to move materials and complete project work with construction team.
Operated excavators and loaders to prepare site.
Reviewed blueprints and other drawings to identify correct grades.
Troubleshot equipment issues and determined best courses of action for repairs.
Prepared and planned worksites to help jobs run smoothly.
Delegated duties to employees based on skillset.
Delegated work to staff, setting priorities and goals.
Kept production team moving forward for progress in daily site operations.
Monitored project progress to enforce adherence to deadlines and quality standards.
Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
Established and enforced procedures and work standards, promoting team performance and safety.
Created work crew schedules and delegated assignments.
Obtained specifications and directed work for construction crews.
Allocated material and labor resources to promote on-time and under-budget project completion.
Reviewed project blueprints and specifications to determine number of workers needed to complete jobs.
Monitored equipment operation during extraction process to detect problems.
Concrete Pump Operator
Carolina Concrete Pumping LLC
Charlotte
08.1996 - 12.1999
Conducted thorough pre-trip inspections of vehicles to ensure safety and functionality.
Maintained vehicles by performing regular inspections and necessary repairs to ensure optimal performance.
Executed safe and accurate pump setups to optimize performance.
Conducted pre-trip inspections to ensure safety and compliance.
Maintain vehicle.
Cleaning vehicle after every job.
Ensured customer satisfaction by addressing concerns and providing high-quality service during interactions.
Concrete Pump Operator
Concrete Placement Inc
Raleigh
04.1994 - 08.1996
Performed pre-trip inspections on vehicles to ensure safety and compliance.
Performed regular maintenance on vehicles to keep them in optimal working condition.
Safe and accurate pump setup.
Timely arrival to job sites.
Operating the equipment in a professional manner.
Cleaning vehicle after every job.
Ensure customer satisfaction.
Operated concrete pumps on construction sites for various projects.
Maintained and repaired equipment, enhancing reliability and performance on job sites.
Collaborated with crew members to streamline concrete placement, ensuring timely project completion.
Monitored pressure levels and adjusted settings during operations.
Conducted safety checks before and after pump operations.
Trained new operators on equipment use and safety protocols, fostering a culture of safety and efficiency.
Communicated with project managers to align pumping schedules with site needs.
Assisted co-workers during difficult operations.
Operated boom and concrete pump to place concrete in desired locations.
Calculated amounts of materials required for jobs based on customer specifications.
Monitored equipment and adjusted controls to start and operate pumps, efficiently meeting schedule demands.
Resolved customer complaints promptly in an efficient manner.
Communicated effectively with customers regarding orders placed and potential delays in service.
Ensured that all safety regulations were followed while operating the concrete pump.
Performed regular maintenance on equipment such as lubrication, cleaning, and checking fluid levels.
Responded quickly to emergency situations involving malfunctioning pumps or other hazards.
Adjusted valves to regulate speed of delivery or flow of material through pipeline.
Set up hoses, pipes and clamps at job sites according to specifications.
Followed all company policies related to safety protocols while operating the concrete pump.
Maintained records of daily work activities including hours worked and amount of material pumped.
Cleaned up spills using appropriate safety measures when necessary.
Inspected and maintained concrete pump equipment to ensure proper functioning.
Operated the boom of the concrete pump in a safe manner for accurate placement of concrete material.
Lubricated and maintained machines prior to setup, calibration and operation.
Paid close attention to operations schedules and timelines to achieve targets and maintain optimal productivity levels.
Collaborated with coworkers to update safety practices and uphold effective safety behaviors.
Assistant Manager
Food Lion
New Bern
01.1988 - 01.1993
Supervised a team of seven direct reports.
Coordinated schedules and time off for team, optimizing staff availability.
Ordered groceries for entire 50,000 sq ft store, maintaining inventory standards and availability.
Ordered supplies for the meat department and produce.
Education
Triple Major In Automotive Technology - Automotive Technology, Welding, High Performance,
WyoTech
Blairsville, PA
06.2009 - 09.2009
High School Diploma AND G.E.D. - Standard Adult Education
Craven Community College
New Bern, NC
08.1983 - 06.1984
Skills
Project management
Concrete Project Management
Construction management
Operations management
Site Logistics Management
Logistics coordination
Resource allocation
Construction scheduling
Safety compliance
Quality assurance
Quality control
Safety protocol
Process optimization
Heavy Equipment Operation
Mig, Tig & Stick Welding
Equipment maintenance
Order Processing
Shipping & Receiving
Inventory Control
Customer relations
Client management
Stakeholder management
Stakeholder Engagement
Deliverable tracking
Progress reporting
Forecasting
Training
Team collaboration
Leadership
Leadership skills
Effective communication
Verbal communication
Time Management Skills
Problem solving
Conflict resolution
Conflict management
Relationship building
Customer Service Skills
Computer Skills
Management
Operations
Quality control
Relationship building
Construction management
Progress reporting
Commercial construction experience
Forecasting
Problem solving
Project feedback data
Leadership
Conflict management
Operations management
Timeline
Project Manager
Bowden Contracting
06.2022 - 05.2026
Concrete Pump Operator
EPC Materials
09.2018 - 08.2021
Concrete Pump Operator
Concrete and Materials Placement
08.2016 - 09.2018
Operations Manager
Raleigh Concrete
06.2013 - 07.2016
Concrete Pump Operator
Concrete and Materials Placement LLC
10.2010 - 05.2013
General Service Technician
Goodyear
08.2009 - 09.2010
Triple Major In Automotive Technology - Automotive Technology, Welding, High Performance,
WyoTech
06.2009 - 09.2009
Production Manager / Co-Owner
A+ Concrete Services LLC
05.2006 - 06.2009
Production Manager/Concrete Superintendent
Ocmulgee Concrete Services
11.2003 - 05.2006
Concrete Superintendent
G.E.T.B.E. Concrete Services
01.2000 - 10.2003
Concrete Pump Operator
Carolina Concrete Pumping LLC
08.1996 - 12.1999
Concrete Pump Operator
Concrete Placement Inc
04.1994 - 08.1996
Assistant Manager
Food Lion
01.1988 - 01.1993
High School Diploma AND G.E.D. - Standard Adult Education