Paul Mackrella
Yorktown,VA
Summary
Highly motivated and hard-working student at the University of Tennessee. Currently pursuing a bachelor's degree in Biochemistry, completing relevant coursework to assist in a medical profession. Well established in fast-paced and challenging environments through employment as a service worker. Eager to learn with aptitude for applying new knowledge with skill and efficiency.
Overview
7
7
years of professional experience
Work History
Service Crew Member
Mellow Mushroom Pizza Bakers
06.2020 - 01.2024
- Enhanced customer satisfaction by providing efficient and friendly service.
- Maintained a clean and organized work environment for improved customer experiences.
- Assisted in training new crew members, ensuring they were well-equipped to provide quality service.
- Collaborated with team members to meet high standards of service during peak hours.
- Handled cash transactions responsibly, ensuring accurate accounting for daily sales.
- Streamlined order processing by communicating effectively with fellow crew members and management staff.
- Developed strong multitasking abilities while managing multiple responsibilities simultaneously during high-pressure situations.
- Contributed to the achievement of sales targets through upselling food items when applicable.
Volunteer
St Kateri Tekakwitha Catholic Church
03.2017 - 06.2020
- Enhanced community engagement by organizing and leading outreach events.
- Boosted fundraising efforts, securing valuable donations through targeted campaigns.
- Assisted with special events and programs.
- Supported engaging, fun, and smooth-running events by helping with organization and planning.
- Educated young people about the importance of the organization and the fundraising events.
Education
Bachelor of Science - Biochemistry And Molecular Biology
The University of Tennessee - Knoxville
Knoxville, TN04.2026
High School Diploma -
Grafton High School
Yorktown, VA06.2022
Skills
- Verbal and Written Communication
- Proficient in Microsoft Excel
- Proficient in Microsoft Word
- Customer Service
- Strong work ethic
- Positive attitude
- Interpersonal skills
Timeline
Service Crew Member
Mellow Mushroom Pizza Bakers
06.2020 - 01.2024
Volunteer
St Kateri Tekakwitha Catholic Church
03.2017 - 06.2020
Bachelor of Science - Biochemistry And Molecular Biology
The University of Tennessee - Knoxville
High School Diploma -
Grafton High School
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