Summary
Overview
Work History
Education
Skills
Affiliations
Languages
Accomplishments
Certification
Timeline
Generic

Paul McCarthy

Delray Beach,FL

Summary

Resourceful Telecommunications Technician known for high productivity and efficient task completion. Possess specialized skills in network installation, troubleshooting, and maintenance, along with expertise in VoIP configuration and fiber optics technology. Excel in problem-solving, communication, and teamwork, ensuring seamless project execution and customer satisfaction.

Overview

8
8
years of professional experience
1
1
Certification

Work History

Telecommunications Technician

Mac-Tel Communications Inc
Tampa, FL
11.2016 - Current
  • Installed and maintained telecommunications systems, including routers, switches, and related hardware.
  • Assisted with training users in the use of various telecommunication devices and applications.
  • Resolved customer complaints regarding telephone service or technical issues.
  • Responded quickly to emergency situations involving telecommunications systems malfunctions or outages.
  • Installed network interface devices and rearranged inside wiring.
  • Measured, cut, spliced and installed wires and cables.
  • Pulled and routed cables through walls, floors, and ceilings.
  • Installed cable trays, raceways, and other pathways for cable runs.
  • Set up ladders, scaffolding, and lifts to access hard-to-reach areas.
  • Read blueprints and schematics to determine the locations of cable runs.

Bartender

Boca Lago Country Club
Boca Raton, FL
03.2023 - 08.2024
  • Greeted customers and provided excellent customer service.
  • Prepared alcoholic and non-alcoholic beverages according to recipe standards.
  • Ensured proper sanitation of bar area, glassware, utensils, and equipment.
  • Maintained inventory of liquor, beer, wine, and other beverage items.
  • Processed payments accurately and efficiently with POS system.
  • Performed opening and closing duties including restocking supplies.
  • Assisted in the setup and breakdown of banquet tables, chairs, linens, and other equipment.
  • Greeted guests upon arrival and provided assistance throughout the event.
  • Provided prompt, friendly service to all guests during banquets or catered events.

Server

J. Alexander's Restaurant
Boca Raton, FL
05.2022 - 12.2023
  • Provided excellent customer service to ensure satisfaction.
  • Assisted in training new servers.
  • Maintained knowledge of current menu items, garnishes, ingredients and preparation methods.
  • Took orders from customers accurately and in a timely manner.
  • Checked food before serving it to customers.

Valet Parking Supervisor

Trattoria Romana
Boca Raton, FL
01.2021 - 05.2022
  • Ensured valet staff adhered to company policies and procedures.
  • Supervised daily operations of the valet parking service, including scheduling and assigning tasks.
  • Monitored customer satisfaction levels and took appropriate action to improve services.
  • Maintained records of all vehicles parked by the valet staff and tracked their locations at all times.
  • Resolved customer complaints in a timely manner while ensuring high-quality service standards were maintained.
  • Developed strategies to maximize efficiency of the valet operation while minimizing costs associated with labor and materials.

Education

BBA - Business Management

Florida Atlantic University
Boca Raton, FL
05-2024

Skills

  • Troubleshooting and repair
  • Equipment safety
  • Installation and maintenance
  • Electrical Wiring
  • Work order completion
  • Customer Service
  • Workload Management
  • Process Improvement
  • Strategic Thinking
  • Decision-Making

Affiliations

  • Stays active in the gym while balancing a continued education and social life.

Languages

Spanish
Limited

Accomplishments

  • Noticed as the Diversity Inclusion Chairman in my Fraternity
  • Captain of my High School wrestling team
  • Lead server in charge of training new employees

Certification

  • Currently in school to gain my General Contractors license

Timeline

Bartender

Boca Lago Country Club
03.2023 - 08.2024

Server

J. Alexander's Restaurant
05.2022 - 12.2023

Valet Parking Supervisor

Trattoria Romana
01.2021 - 05.2022

Telecommunications Technician

Mac-Tel Communications Inc
11.2016 - Current

BBA - Business Management

Florida Atlantic University

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Paul McCarthy