Paul McCracken

• Responsible for communicating with the chef, chief stew and captains while ordering, receiving, and organizing supplies and provisions for yachts.
• Practice safe food handling procedures at all times. & Maintaining all health and safety for the crew
• Prepare the weekly and daily work schedules and directs the activities of employees working in the Seafood Market
• Responsible for the staffing, training and overall development of employees working in the Seafood market on a daily basis.
• Assures high quality and proper quantity via proper ordering and receiving either through self or other employees.
• Provides information to customers about all the different types of seafood and convenience and self-serve items.
• Responsible for implementing and maintaining all marketing programs, including but not limited to weekly ads, price changes, merchandising, etc.
• Responsible for communication with the Store owner on all market related issues.
• Maximized efficiency by coaching and mentoring personnel on management principles, industry practices, company procedures, and technology systems.
• Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.
• Monitored financial performance, set budgets and controlled expenses to provide financial stability and long-term organizational growth.

• Boosted sales performance by effectively managing merchandise assortments and inventory levels.
• Motivated and mentored merchandise team to achieve high performance and job satisfaction.
• Enhanced visual presentation of products, driving customer engagement and boosting sales conversion rates.
• Monitored inventory levels and made necessary adjustments to maximize sales and profits.
• Maintained updated product knowledge to successfully educate and advise customers.
• Completed efficient store resets to prepare store for special promotions and seasonal updates.
• Developed and maintained strong relationships with vendors to secure exclusive product offerings and favorable terms.
• Interacted with customers to obtain feedback and drive satisfaction.

• Oversaw inventory management processes, maintaining optimal stock levels while minimizing waste and losses due to shrinkage or obsolescence.
• Collaborated with other departments to ensure seamless coordination in achieving company-wide objectives.
• Improved customer satisfaction rates through attentive service, prompt issue resolution, and continuous process improvements.
• Maintained a professional work environment by addressing conflicts proactively and fostering open communication among staff members.
• Established clear performance expectations for staff members which led to increased accountability.
• Evaluated employee performance fairly and accurately, rewarding hard work while addressing areas needing improvement.
• Implemented cross-training initiatives for employees, increasing overall departmental knowledge and versatility.

• Worked under supervision of journeyman electrician to learn trade and develop electrical knowledge.
• Terminated wiring and connected circuits with correct techniques.
• Gained proficiency in operating various power tools such as drills, saws, crimpers, and wire strippers for efficient completion of electrical tasks.
• Pulled EMT and PVC conduit wire according to plans and code requirements.
• Installed new electrical components and fixtures safely and tested systems to enhance power flow.
• Understood and used proper tools and equipment to install and maintain electrical systems.
• Developed practical skills by actively participating in hands-on training sessions under the guidance of experienced electricians.
• Followed all safety procedures and guidelines to promote safety while working on electrical systems.

For 15yrs I ran a privately owned fishing / diving charter boat with a partner. We departed out of the Port of Miami and chartered anywhere between local waters, the Florida Keys, and Bahamian waters.

• Managed cash handling procedures including daily reconciliation reports, bank deposits, and accurate record-keeping practices for financial accountability.
• Established rapport with patrons through personalized service that consistently exceeded expectations resulting in repeat business.
• Enhanced guest experience with meticulous attention to detail in bar setup, presentation, and drink preparation.
• Improved customer satisfaction by implementing efficient bar operations and enhancing overall service quality.
• Resolved customer complaints professionally and effectively ensuring their satisfaction while preserving company reputation.
• Developed productive relationships with vendors to secure competitive pricing on high-quality products.

Check all product orders before placing them in trucks.

Make sure trucks have all correct paperwork before going out on the designated routes.

• Keeping a visual of potential victims of water hazards
• Swimming extension rescue and submerged victim rescue
• Continuously practicing and teaching water safety instructions and C.P.R. skills.
• Responded to emergency situations in a timely, efficient manner.
• Assisted swimmers in distress using appropriate rescue techniques based on individual needs and circumstances.
• Improved response times by conducting thorough lifeguard drills and training sessions.