PAUL MCMAHON
Rio Rancho,NM
Summary
Committed and hardworking Banquet Captain with 2.5 years of experience directing banquet and catering food service. Well-rounded leader with talent for supervising employees and hands on management, and providing superior guest service. Swift problem solver with quick and effective solutions to wide array of issues.
Overview
36
36
years of professional experience
Work History
Banquet Captain Server
The Event Center at Sandia Golf Club
Albuquerque
03.2022 - 08.2024
- Provided exceptional guest service to event guests; Efficiently curated and participated in function site set-up ensuring uniformity and best-in-class presentation; Successfully orchestrated serving orders; Oversaw quality of food delivery at high-volume events, and timely clearing of completed courses; Managed inventory control and monitored waste in the banquet or catering area; Supervised and managed duties and attendance for a team of 15 servers, while incorporating safe work practices in job performance; Regularly completed 10-12-hour shifts.
In-Store Shopper
Various Grocers
Corrales
09.2021 - 03.2022
- Collaborated with multiple Grocery stores and hand-selected customer's online orders, and accommodated order customization requests in a timely fashion, utilizing a smartphone or tablet; Maximized hourly rate by organizing shopping trips and planning efficient routes; Effectively staged for pick-up or delivery; Regularly received positive customer reviews.
Timeshare Sales
WestGate Hotel and Casino
Las Vegas
03.2019 - 11.2019
- Successfully delivered two-hour face-to-face presentations with the goal of selling timeshare.
Senior Sales Consultant
William Carr Gallery
Las Vegas
09.2011 - 12.2018
- Provided exceptional guest service to gallery visitors; conducted oral sales presentations, resulting in the closing of sales
- Exemplified excellent client follow-up cultivating repeat sales and satisfied collectors.
Senior Sales Consultant
Peter Lik USA
Las Vegas & La Jolla
08.2006 - 06.2010
- Achieved highest individual sales at Mandalay Bay gallery in 2007; achieved highest volume of deals closed, and won numerous sales competitions
- Excelled at client service management, yielding numerous repeat VIP clients
- Developed exceptional client rapport and relationship building skills; successfully worked in five different gallery locations, demonstrating ability to adapt and excel quickly.
Asst. Food & Beverage Manager
The Resort at Redhawk
Sparks
03.2004 - 01.2005
- Successfully managed the operations of both fine and casual dining restaurants simultaneously, including direct supervision of 20 employees; Assisted with banquets and catering as needed, including large high-end functions; Ensured guest satisfaction through ongoing training and hands-on management.
Shift Manager & Bartender
Sullivan's Sports Bar & Grill
Reno
05.2002 - 02.2004
- Managed bar and restaurant operations during evenings, while providing exceptional guest service as a bartender; Responsibilities included guest service, daily cash balancing, and general management of gaming operations.
Director of Sales & Marketing
Quadravision
Reno
10.1999 - 05.2002
- Worked closely with CEO in managing the purchasing of all media advertising, including television, radio, and print; Successfully executed the sale of numerous large-scale commercial accounts; Assisted in direction of advertising campaign development.
Server, Bartender, Manager
Bar of America & Pacific Crest Restaurant
Truckee
01.1989 - 09.1999
- Provided exceptional guest service in a fine dining & drinking establishment; Served as Shift Manager while providing food and bar service.
Skills
- Staff Leadership
- Team member development
- Venue coordination
- Banquet Setup
- Revenue assessment
- Guest Relations
- Food safety knowledge
- Corporate event management
- Menu Planning
- Dietary restriction compliance
Timeline
Banquet Captain Server
The Event Center at Sandia Golf Club
03.2022 - 08.2024
In-Store Shopper
Various Grocers
09.2021 - 03.2022
Timeshare Sales
WestGate Hotel and Casino
03.2019 - 11.2019
Senior Sales Consultant
William Carr Gallery
09.2011 - 12.2018
Senior Sales Consultant
Peter Lik USA
08.2006 - 06.2010
Asst. Food & Beverage Manager
The Resort at Redhawk
03.2004 - 01.2005
Shift Manager & Bartender
Sullivan's Sports Bar & Grill
05.2002 - 02.2004
Director of Sales & Marketing
Quadravision
10.1999 - 05.2002
Server, Bartender, Manager
Bar of America & Pacific Crest Restaurant
01.1989 - 09.1999
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