Summary
Overview
Work History
Education
Skills
Timeline
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PAUL MITAN

MIAMI,UNITED STATES

Summary

Detail-oriented and skilled Locksmith Technician with over 8 years of hands-on experience in installing, repairing, and maintaining mechanical and electronic locking systems. Proven ability to troubleshoot and resolve complex security system issues, ensuring optimal functionality and safety. Adept at managing inventory, maintaining key control systems, and collaborating with cross-functional teams to uphold security standards. Strong organizational and communication skills, with a track record of delivering high-quality service in fast-paced environments. Passionate about ensuring safety and security while providing exceptional customer service.

Overview

16
16
years of professional experience

Work History

Locksmith Technician

Big Lock And Key
Miami, FL
12.2022 - Current
  • Install, repair, and maintain mechanical and electronic locking systems for residential, commercial, and high-security clients.
  • Troubleshoot and diagnose issues with locks and security systems, providing efficient and effective solutions.
  • Create duplicate keys, rekey locks, and provide emergency lockout services, ensuring minimal downtime for clients.
  • Maintain detailed records of keys, locks, and security systems for key control and inventory management.
  • Collaborate with clients to assess security needs and recommend tailored solutions, enhancing customer satisfaction.
  • Train and mentor junior technicians on best practices for lock installation, repair, and customer service.
  • Manage inventory of locks, keys, and tools, ensuring optimal stock levels and reducing waste.

Locksmith Technician

Supras Locksmith
New York City
11.2014 - 08.2022
  • Installed, repaired, and maintained mechanical and electronic locking systems for residential and commercial clients, ensuring optimal functionality and security.
  • Diagnosed and resolved issues with locks and security systems, providing effective and timely solutions.
  • Created duplicate keys, rekeyed locks, and provided emergency lockout services, maintaining a 98% customer satisfaction rate.
  • Maintained detailed records of keys, locks, and security systems for effective key control.
  • Collaborated with clients to assess security needs and recommend appropriate solutions.
  • Trained junior technicians on best practices for lock installation, repair, and customer service.
  • Managed inventory of locks, keys, and tools, ensuring adequate stock levels and minimizing waste.

Assistant Bar Manager

Celebrity Cruises
Miami
03.2009 - 11.2014
  • Oversaw daily operations of ship bars and lounges, managing a team of bartenders and servers.
  • Implemented strategies to increase sales by 15%, including creating unique drink menus and promotions.
  • Maintained inventory and ensured compliance with safety and sanitation standards.
  • Resolved customer complaints promptly, maintaining a high level of customer satisfaction.

Education

MarkeEng & Management -

Spiru Haret University
Bucharest, Romania
07.2008

Skills

  • Lock Installation, Repair, and Maintenance
  • Key Duplication and Rekeying
  • Electronic and Mechanical Lock Systems Expertise
  • Inventory Management and Key Control Systems
  • Troubleshooting and Problem Solving
  • Team Leadership and Training
  • Customer Service and Communication
  • Compliance with Safety and Security Regulations
  • Adaptability in Fast-Paced Environments

Timeline

Locksmith Technician

Big Lock And Key
12.2022 - Current

Locksmith Technician

Supras Locksmith
11.2014 - 08.2022

Assistant Bar Manager

Celebrity Cruises
03.2009 - 11.2014

MarkeEng & Management -

Spiru Haret University
PAUL MITAN