Paul Nanto
Provo,UT
Summary
Versatile team member ready to take on any required task and adapt to changing conditions with resourceful and hardworking mindset. Dedicated to business success, eager to learn more about skills and to advance professionally. Holds quality and teamwork in high esteem.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Facilities Assistant
Missionary Training Center(MTC)-LDS
Provo, UT
09.2024 - Current
- Performed daily inspections of facility grounds to ensure safety and cleanliness standards were met.
- Assisted with the setup of meeting spaces for events or conferences held at the facility.
- Performed janitorial, sweeping, mopping, trash removal and cleaning duties.
Secret Shopper
The BARS Program
Leesburg, Virginia
07.2024 - 08.2024
- Noted any discrepancies between expected and actual customer service practices.
- Provided feedback on the overall shopping experience to management staff.
- Monitored employees' adherence to company policies
- Reported any issues observed during the secret shop visit to management staff.
Support Team Member
Chick-fil-A
Gainesville, Virginia
09.2019 - 07.2022
- Resolved customer complaints in a timely manner and escalated issues as needed.
- Provided product support to customers, including troubleshooting and problem resolution.
- Processed orders for products and services accurately and efficiently.
- Identified areas where additional training was needed among team members.
Education
GED -
Brigham Young University
Provo, UTSkills
- Confidentiality
- Verbal Communication
- Stress Tolerance
- Organization
- Problem-solving abilities
- Customer interaction
- Order Taking
- Proper equipment operation
Certification
- Microsoft Office Specialist, Excel Associate (Excel and Excel 2019) - Microsoft Corporation.
Timeline
Facilities Assistant
Missionary Training Center(MTC)-LDS
09.2024 - Current
Secret Shopper
The BARS Program
07.2024 - 08.2024
Support Team Member
Chick-fil-A
09.2019 - 07.2022
- Microsoft Office Specialist, Excel Associate (Excel and Excel 2019) - Microsoft Corporation.
GED -
Brigham Young University
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