Paul Nguyen
Kent State University Dining Services
Kent,USA
Overview
Detail-oriented Business Analytics student experienced in customer service, food service operations, and event support. Skilled in analyzing data to enhance business decisions and operations. Eager to leverage analytical skills in an internship while contributing to team success.
05+
years of professional experience
03+
Languages
Work History
01.2025 - Current1 Year 6 Months
Catering & Culinary Services Worker
Kent State University Dining Services | Kent, OH
- Assisted with catering for university events, including food preparation, setup, service, and cleanup.
- Processed customer transactions accurately using POS systems and provided friendly customer service.
- Prepared food while following food safety and sanitation standards.
- Restocked supplies and helped maintain daily operations.
- Worked effectively in fast-paced environments while managing multiple tasks.
01.2023 - 01.20241 Year
Barista & Cashier
Boba Shop
- Prepared beverages and food orders while maintaining quality and consistency.
- Processed cash and card transactions accurately using POS systems.
- Assisted with opening and closing procedures, inventory organization, and equipment setup.
- Worked collaboratively with team members to provide excellent customer service in a fast-paced environment.
01.2022 - 01.20231 Year
Restaurant Server
- Managed service for up to 15 guests during busy shifts while maintaining accuracy and efficiency.
- Coordinated with kitchen staff to ensure timely and accurate order delivery.
- Processed customer payments and handled cash transactions.
- Resolved customer concerns professionally while providing excellent customer service.
- Maintained a clean and organized dining area and supported overall restaurant operations.
Education
Bachelor of Business Administration | Business Analytics
Kent State University | Kent, OH | 05-2029
Kent State University - Kent, OH
05-2029
Thai Phien High School | Da Nang, Vietnam | 01-2024
Thai Phien High School - Da Nang, Vietnam
01-2024
- Strong academic background in Mathematics, Physics, Chemistry, and English.
- GPA: 3.5/4.0
Skills
CORE STRENGTHS
- Analytical Thinking
- Problem Solving
- Communication
- Team Collaboration
- Time Management
- Adaptability
- Responsibility
- Attention to Detail
- Customer Service
- Multitasking
LEADERSHIP & ACTIVITIES
- Helped organize school events and coordinate volunteers.
- Worked with teachers and classmates to keep events running smoothly.
- Developed leadership, teamwork, and communication skills.
Languages
Vietnamese
Native or Bilingual
English
Full Professional
Chinese (Cantonese)
Limited Working
Interests
Playing guitar, maintaining an active lifestyle through fitness and soccer, and participating in community volunteer activities.
Timeline
Catering & Culinary Services Worker
Kent State University Dining Services
01.2025 - CurrentRead more
Barista & Cashier
Boba Shop
01.2023 - 01.2024Read more
Restaurant Server
01.2022 - 01.2023Read more
Thai Phien High School - ,
Read more
Kent State University - Bachelor of Business Administration, Business Analytics
Read more