Paul Nunn
Morrisonville
Summary
Empathetic and detail-oriented teller with extensive experience in customer transactions and banking compliance. Proven ability to balance cash drawers accurately while promoting a positive customer experience. Ready to leverage strengths to enhance branch operations.
Overview
48
48
years of professional experience
Work History
Call in Teller/Customer Service Representative
Community Bank NA
Plattsburgh, NY
08.2006 - Current
- Processed customer transactions efficiently, ensuring accuracy and compliance with banking policies.
- Assisted in promoting bank products, contributing to increased customer engagement and satisfaction.
- Promoted a welcoming atmosphere in the branch by greeting customers warmly upon arrival and addressing them by name when possible.
- Balanced cash drawers daily, identifying discrepancies and taking corrective actions as needed.
Teller
Key Bank, NA
Plattsburgh, NY
06.1996 - 08.2006
- Processed customer transactions efficiently and accurately, ensuring compliance with banking regulations.
- Assisted clients with account inquiries, providing exceptional service to enhance customer satisfaction.
- Balanced cash drawer daily, maintaining accuracy and identifying discrepancies proactively.
- Educated customers on bank products and services, promoting financial literacy and engagement.
Delivery Driver
UPS
Plattsburgh, NY
10.1978 - 06.1996
- Delivered packages efficiently, ensuring timely arrival at designated locations.
- Maintained accurate records of deliveries and customer interactions.
- Operated delivery vehicles in compliance with safety regulations and company policies.
- Optimized delivery routes to enhance efficiency and reduce fuel consumption.
- Delivered packages to customer doorsteps and business offices.
- Improved customer satisfaction by ensuring timely and accurate deliveries of products.
Education
High School Diploma -
Beekmantown Central School
PlattsburghSkills
- Exceptional customer service
- Approachable
- Positive
- Cash handling and management
- Friendly
- Cash handling expertise
- Cash counting
- Cash drawer balancing
- Patience and empathy
- Compliance, banking laws, and regulations
- Confidentiality and discretion
- Financial software
- Sales and Cross-selling
Timeline
Call in Teller/Customer Service Representative
Community Bank NA
08.2006 - Current
Teller
Key Bank, NA
06.1996 - 08.2006
Delivery Driver
UPS
10.1978 - 06.1996
High School Diploma -
Beekmantown Central School